F&B Floor Lead | High-Energy Service & Team Coach

The Social Hub; Maastricht; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Property discounts across Europe

Dynamic, multinational workplace

Job summary

The Social Hub in Maastricht is hiring an F&B Supervisor to guide the front-of-house team during service, set the tone on the floor, and ensure a smooth shift with high energy.

You will work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.

English and Dutch are essential; 1-2 years in senior waiter/barista/bartender roles; you lead by example and keep guests smiling.

Qualifications

• 1-2 years of experience in a senior waiter, barista or bartender role.
• You bring confidence leading a team during service.
• You communicate clearly and stay calm when things get busy.
• You have an eye for detail and keep service consistent.
• You bring genuine hospitality energy and enjoy being guest-facing.
• You work well with different teams and lead by example.
• You speak English and Dutch, extra languages are a bonus.

Responsibilities

• Lead the front-of-house team during service and set a positive, upbeat tone.
• Guide your crew on the floor, helping them solve small issues in the moment.
• Support training and onboarding for new team members.
• Keep daily operations smooth by checking setups, stock, cleanliness and safety.
• Stay present on the floor, chat with guests and jump in where needed.
• Handle transactions accurately and pass on any irregularities.
• Share targets for the shift and motivate the team to reach them.
• Work closely with the kitchen and bar teams to keep service flowing.

Skills

Team leadership

Communication

Guest service

Bilingual English/Dutch

Job description

The Social Hub in Maastricht is hiring an F&B Supervisor to guide the front-of-house team during service, set the tone on the floor, and ensure a smooth shift with high energy.

You will work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.

English and Dutch are essential; 1-2 years in senior waiter/barista/bartender roles; you lead by example and keep guests smiling.