Export Team Lead: Drive Operations & Client Relationships

Ait-Worldwide-Logistics; Rozenburg; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

27.5 holiday days per year

Solid pension plan

Online learning library and regular培训

Employee support programs

Five paid volunteer hours per year

Employee discounts via Deel

Job summary

AIT Worldwide Logistics, a global freight forwarding leader, seeks a Supervisor Export to lead the export team and drive performance. You will coordinate with service providers, manage bookings, and ensure on-time transfers from warehouses to final destinations.

Responsibilities include coaching, process improvement, tender support, cost calculations, and onboarding of new clients while maintaining key accounts and regulatory compliance.

Qualifications

• 3-5 years experience leading a team in logistics.
• 3-5 years freight forwarding / logistics high-value commodities.
• Maintain a high level of professionalism with discretion.
• Recognize and implement process improvements.
• Experience in fast-paced, high-volume environments.
• Fluent in English; Dutch is beneficial.
• VGB security clearance or ability to obtain it.

Responsibilities

• Provide practical support to the management team and cover during periods of absence.
• Divide workload within the team and ensure day-to-day tasks are covered.
• Support the team in case of issues and assist in escalations.
• Organize monthly team meetings and follow-up actions; inform management.
• Drive process improvement, standardization and documentation for operations.
• Monitor emails to ensure timely responses and report issues to the Manager/BM.
• Oversee KPI milestones and task levels for the team.
• Participate in interviews and onboarding of new teammates.
• Handle dangerous goods shipments in compliance with laws and regulations.
• Build and maintain strong client relationships as primary contact for key accounts.

Skills

Team leadership

Freight forwarding

Discretion

Process improvement

Attention to detail

English fluency

Dutch a plus

Job description

AIT Worldwide Logistics, a global freight forwarding leader, seeks a Supervisor Export to lead the export team and drive performance. You will coordinate with service providers, manage bookings, and ensure on-time transfers from warehouses to final destinations.

Responsibilities include coaching, process improvement, tender support, cost calculations, and onboarding of new clients while maintaining key accounts and regulatory compliance.