Global Export Operations Lead

AIT Worldwide Logistics, Inc.; Rozenburg; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

27.5 vacation days

Pension plan

Online learning library

Employee support programs

Volunteer hours

Employee discounts Deel

Job summary

AIT Worldwide Logistics, Inc. is seeking a Supervisor Export to lead the Export team, manage service delivery, and support vendor relations and tenders. You will guide daily operations, ensure compliance, and help drive new client onboarding and revenue expansion.

The role requires 3–5 years of team leadership in freight forwarding, strong organizational skills, and proficiency in English. Dutch language skills are a plus; a VGB clearance or ability to obtain one is required.

Qualifications

• 3–5 years experience leading a team in freight/logistics.
• 3–5 years experience in freight forwarding / logistics high value commodities.
• Fluent English; Dutch helpful.
• VGB security clearance (or ability to obtain)

Responsibilities

• Provide practical support to management and cover during absences.
• Divide workload within the team and ensure day-to-day tasks are handled.
• Support team in issues, escalate when needed and follow up actions.
• Organize monthly team meetings and track follow-ups for management.
• Improve processes, standardize procedures and document operations.
• Ensure prompt email responses and timely communication with management.
• Report issues to the Manager/BM and ensure coverage of operations.
• Oversee KPI, milestones, and task levels for teammates.
• Monitor on-time billing and other key KPIs at the station.
• Participate in interviewing and onboarding of new teammates.
• Contribute to MBR and QBRs; assist with monthly financial reports.
• Handle Dangerous Goods shipments in compliance with laws.
• Build and maintain strong client relationships as primary contact for key accounts.

Skills

Team leadership

Freight forwarding

English proficiency

Discretion

Problem solving

Dutch language

Job description

AIT Worldwide Logistics, Inc. is seeking a Supervisor Export to lead the Export team, manage service delivery, and support vendor relations and tenders. You will guide daily operations, ensure compliance, and help drive new client onboarding and revenue expansion.

The role requires 3–5 years of team leadership in freight forwarding, strong organizational skills, and proficiency in English. Dutch language skills are a plus; a VGB clearance or ability to obtain one is required.