EV Charging Ops Manager – Remote Troubleshooting & Data

Erinion; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Erinion, part of the Scania Group, seeks an Operations Manager for the Netherlands to own the performance of charging sites. You’ll focus on remote troubleshooting, system behaviour, and data-driven decisions, acting as the bridge between customers, partners, and internal teams.

You’ll conduct handovers, provide on-site trainings, and drive improvements using uptime, utilisation, and case patterns to ensure reliable operations across deployments.

Qualifications

• Background in operations, technical support, service coordination, or similar.
• Experience with incident handling or system-based troubleshooting.
• Fluent in Dutch and English, written and spoken.

Responsibilities

• Remote troubleshooting in CMS and connected systems.
• Analyse logs and system behaviour to identify root causes.
• Own uptime and daily operational stability for customers.
• Coordinate on-site interventions with service partners.
• Conduct customer handovers and trainings in charging operations.

Skills

Technical mindset

Operations experience

Incident handling

System troubleshooting

Data-driven decisions

Tools

CMS

Log analysis

Job description

Erinion, part of the Scania Group, seeks an Operations Manager for the Netherlands to own the performance of charging sites. You’ll focus on remote troubleshooting, system behaviour, and data-driven decisions, acting as the bridge between customers, partners, and internal teams.

You’ll conduct handovers, provide on-site trainings, and drive improvements using uptime, utilisation, and case patterns to ensure reliable operations across deployments.