European Hospitality Performance Lead

Wundermart; Amsterdam; On-site; EUR 42,000 - 45,000; Full time

Benefits offered by this job

Regular company events

Free lunch at HQ

Monthly phone compensation

Job summary

Wundermart in Amsterdam is seeking a Performance Manager to own the commercial and operational performance of a European portfolio of hotels, partners, and value circles. You will leverage data to drive revenue, profitability, and customer experience.

Collaborate with cross-functional teams, lead Performance Specialists, and translate insights into actionable improvements that impact growth across Europe.

Qualifications

• Bachelor's or master's degree in business, economics, hospitality, supply chain, data analytics or related field.
• 3+ years in performance management or related roles.
• Strong analytical skills and ability to translate data into actions.
• Commercial mindset with passion for continuous improvement.
• Experience managing stakeholders across multiple teams.
• Excellent communication in English.
• Experience with BI tools and dashboards is a plus.

Responsibilities

• Own portfolio performance across Europe: revenue, profitability, and LFL growth.
• Lead and coach one or more Performance Specialists.
• Monitor and analyze KPIs: revenue, margins, availability, waste.
• Develop and execute improvement plans to increase performance and profitability.
• Identify opportunities, bottlenecks, and optimization initiatives using data.
• Drive cross-functional improvements across European operations.
• Collaborate with Product, Customer Success, Partner Sourcing, Onboarding to improve experience.
• Lead partner performance reviews and translate insights into actions.
• Improve product availability and reduce revenue loss from stockouts.
• Coordinate cross-functional initiatives to deliver business objectives.
• Report trends, risks, opportunities and elevate issues when needed.

Skills

Analytical thinking

stakeholder management

English communication

Change leadership

Education

Bachelor's or Master's degree in Business / Economics / Hospitality / Supply Chain / Data Analytics

Tools

BI tools

Dashboards

Data analysis platforms

Job description

Wundermart in Amsterdam is seeking a Performance Manager to own the commercial and operational performance of a European portfolio of hotels, partners, and value circles. You will leverage data to drive revenue, profitability, and customer experience.

Collaborate with cross-functional teams, lead Performance Specialists, and translate insights into actionable improvements that impact growth across Europe.