Europe CRM Partner - Salesforce & Growth

Advantech Europe; Eindhoven; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Advantech Europe is seeking a CRM Business Partner to bridge European business teams with Salesforce. You will design processes, drive adoption, and build reliable reports that support growth. You’ll collaborate with Sales, Marketing, Service and Tech across Europe and align with the Global CRM roadmap in Taipei.

You will own data governance, GDPR compliance, and drive continuous improvement, while training users and ensuring accurate insights for executives.

Formación

• Bachelor’s or Master’s degree in Business Administration, Information Systems, Business Informatics, Marketing or related field.
• At least 5 years of experience in CRM business partnering, CRM operations, sales operations or Salesforce consulting.
• Hands-on experience with Salesforce (required), especially Sales Cloud; Service Cloud is a plus.
• Strong understanding of B2B processes, lead-to-opportunity, pipeline and forecasting.
• Strong reporting/analytical skills; build Salesforce reports and dashboards.
• Solid data governance knowledge with GDPR considerations.
• Ability to translate requirements into clear user stories with acceptance criteria.
• Strong problem-solving; investigate issues and propose solutions.
• Excellent communication and stakeholder management across levels.
• Proactive, service-oriented with a collaborative, cross-time-zone mindset.
• Strong organizational skills and attention to detail.
• Fluency in English, both written and spoken.
• Based at Eindhoven office with local policy-aligned working arrangements.

Responsabilidades

• Own the effectiveness of Salesforce for our European organization from design to adoption and reporting.
• Define CRM processes across Europe for lead, opportunity, pipeline and forecasting.
• Design, build and maintain reports and dashboards for management insights.
• Drive Salesforce adoption; onboard/train users and lead change management.
• Represent Europe in Global CRM roadmap; translate requirements into user stories.
• Oversee GDPR/data governance; ensure data quality and compliant sharing.
• Identify opportunities to simplify workflows and improve usability; promote new CRM capabilities.
• Serve as escalation point for Salesforce questions; coordinate with HQ CRM/IT and document best practices.

Conocimientos

Salesforce (Sales Cloud)

Reporting & Analytics

Stakeholder management

Communication skills

Educación

Bachelor’s or Master’s degree in Business Administration, Information Systems, Business Informatics, Marketing or a related field

Herramientas

Sales Cloud

Service Cloud

Salesforce CRM

Descripción del empleo

Advantech Europe is seeking a CRM Business Partner to bridge European business teams with Salesforce. You will design processes, drive adoption, and build reliable reports that support growth. You’ll collaborate with Sales, Marketing, Service and Tech across Europe and align with the Global CRM roadmap in Taipei.

You will own data governance, GDPR compliance, and drive continuous improvement, while training users and ensuring accurate insights for executives.