EN/DE Customer Service Specialist – Remote/Amsterdam

Tempo-Team; Amsterdam; Hybrid; EUR 36,000 - 39,000; Full time

Benefits offered by this job

Remote work option

Office hours 09:00‑17:00

Dynamic environment

Great atmosphere

International team

Job summary

Tempo-Team in Amsterdam is seeking a Customer Service Representative fluent in English and German to support international restaurant partners. You will coach agents, monitor quality, and maintain strong relationships with executives while adapting to changing priorities.

The role offers a dynamic, international environment with a standard 40-hour workweek, possible remote work, and office hours from 09:00 to 17:00.

Qualifications

• Speaks and writes English and German fluently.
• Has at least two years of experience in customer service.
• Ability to adapt in a dynamic environment and coordinate with international partners.

Responsibilities

• Coach agents and monitor service quality.
• Spend time on calls with restaurant partners and support them.
• Communicate with international managers in English and adjust to daily priorities.

Skills

English

German

Customer Service

Education

2+ years customer service experience

Job description

Tempo-Team in Amsterdam is seeking a Customer Service Representative fluent in English and German to support international restaurant partners. You will coach agents, monitor quality, and maintain strong relationships with executives while adapting to changing priorities.

The role offers a dynamic, international environment with a standard 40-hour workweek, possible remote work, and office hours from 09:00 to 17:00.