EMEA HR Operations Leader: Compensation & Benefits

Nike Inc; Netherlands; Remote; EUR 120,000 - 160,000; Full time

Job summary

Nike Inc. is seeking a Senior Manager, People Process Delivery, Tier II to lead the EMEA team responsible for delivering compensation, benefits, and time-off programs with accuracy, compliance, and efficiency.

You’ll partner with global COEs, vendors, and cross-functional teams to translate program design into scalable operations. You will drive end-to-end annual compensation cycles, benefits administration, and governance, while building a high-performing team focused on continuous improvement

Qualifications

• HR shared services or operations experience, including significant Compensation and Benefits administration.
• Experience leading managers, supervisors, and/or professional teams.
• Deep understanding of compensation cycles, incentive administration, salary review processes, benefits operations, vendor management, and regulatory requirements.
• Experience operationalizing new compensation and benefits programs from design through execution.
• Proven ability to manage operational risk, controls, audit requirements, and compliance obligations.
• Experience leading large-scale process improvement, automation, and service transformation initiatives.
• Strong analytical capabilities with experience leveraging KPIs, SLAs, case data, and employee feedback to improve outcomes.
• Experience managing third-party vendors and holding partners accountable to service, quality, and contractual commitments.
• Strong executive communication and cross-functional stakeholder management skills.
• Expertise working in Workday, ServiceNow, and related HR technology ecosystems (preferred).

Responsibilities

• Lead the end-to-end administration of compensation and benefits programs across EMEA, ensuring operational excellence, compliance, and service quality.
• Own the operational execution of annual compensation cycles, including salary reviews, incentive payments, market adjustments, and other recurring compensation programs.
• Oversee delivery of recurring benefits programs, vendor administration, enrollment activities, and ongoing program operations while ensuring a high-quality employee experience.
• Partner with Total Rewards COEs to operationalize new programs, program changes, and strategic initiatives, ensuring successful implementation and adoption.
• Establish and monitor operational controls, service level agreements, key performance indicators, and quality standards to mitigate risk and improve performance.
• Lead vendor governance, performance management, and service reviews to ensure contractual commitments, operational effectiveness, and continuous improvement.
• Drive process optimization, automation, and simplification initiatives that improve scalability, reduce manual effort, and increase operational efficiency.
• Accountable for operational governance, controls, and audit readiness for all compensation and benefits administration activities, ensuring adherence to global standards and local regulatory requirements.
• Ensure operational readiness for regulatory, legislative, and program changes across EMEA, translating requirements into compliant processes and execution plans.
• Leverage case data, operational metrics, employee feedback, and business insights to identify trends, inform decisions, and recommend enhancements to programs and delivery models.
• Build, coach, and develop a high-performing team while fostering a culture of accountability, continuous improvement, collaboration, and innovation.

Skills

HR operations

People leadership

Compensation cycles

Benefits operations

Vendor management

Executive communication

HR tech (Workday)

Tools

Workday

ServiceNow

Job description

Nike Inc. is seeking a Senior Manager, People Process Delivery, Tier II to lead the EMEA team responsible for delivering compensation, benefits, and time-off programs with accuracy, compliance, and efficiency.

You’ll partner with global COEs, vendors, and cross-functional teams to translate program design into scalable operations. You will drive end-to-end annual compensation cycles, benefits administration, and governance, while building a high-performing team focused on continuous improvement