EMEA Facilities Coordinator — 3-Month Contract

Macro Group; Netherlands; Remote; EUR 28,000 - 39,000; Full time

Job summary

Macro is seeking a proactive Service Coordinator to join our facilities management team supporting 90+ retail stores across 13 countries in the EMEA region. You will coordinate maintenance, cleaning, and vendor activities, ensure timely tasks, and maintain accurate data across systems.

This three-month fixed-term contract covers maternity leave and offers exposure to a global retail client. Ideal candidates will have strong administrative skills, real-time environment experience, and a

Qualifications

• Experience in a similar role.
• Strong administrative skills and ability to manage multiple activities.
• Willingness to thrive in a fast-moving real-time environment.
• Ability to prioritise work to meet deadlines.
• Customer-focused approach and good English communication.

Responsibilities

• Take ownership of all planned and reactive works undertaken in allocated stores.
• Manage tasks through to completion and proactively chase to close out overdue tasks.
• Track progress against KPIs and measure response times.
• Monitor rectification times and implement escalation procedures where necessary.
• Report back to clients and contract staff on job progress and open tasks.
• Upload and amend asset information in the helpdesk database.
• Coordinate suppliers to meet strict deadlines and support store openings.
• Check incoming invoices against POs and ensure data integrity.

Skills

Administrative skills

Multitasking

MS Word

MS Excel

Communication

Customer focus

Time management

Problem solving

Team player

Data accuracy

Education

Basic Maths and English qualification

Tools

FM help desk software (Service Channel)

Job description

Macro is seeking a proactive Service Coordinator to join our facilities management team supporting 90+ retail stores across 13 countries in the EMEA region. You will coordinate maintenance, cleaning, and vendor activities, ensure timely tasks, and maintain accurate data across systems.

This three-month fixed-term contract covers maternity leave and offers exposure to a global retail client. Ideal candidates will have strong administrative skills, real-time environment experience, and a