EMEA Distributor-Led Partner Success Manager (French)

N-able Technologies Ltd.; Utrecht; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Monthly stipend towards healthcare

Generous PTO and holidays

Volunteer days

Employee Stock Purchase Program

Pension with company-contribution

Fundraising opportunities

N-ablite Learning

Hybrid working model

Job summary

N-able Technologies Ltd. is seeking a Customer Success Manager to shape a distributor-led CS model across EMEA. You will work with distributors, MSP partners, Sales, and internal stakeholders to ensure guidance, engagement, and measurable business outcomes.

This hybrid Utrecht role requires native or fluent French and strong English, a commercial mindset, and experience in SaaS or partner ecosystems, with 3+ days in the Utrecht office.

Qualifications

• Fluency in French (native/advanced) and strong English communication.
• Experience in customer-facing roles (CS, account or partner management).
• Ability to manage large portfolio and balance priorities.
• Experience in SaaS/MSP/channel ecosystems is a plus.

Responsibilities

• Manage a portfolio of 80–100 partner accounts across your assigned market.
• Build trusted relationships with distributors and MSP partners as key contact.
• Drive retention, customer value, product adoption, and long-term partner engagement.
• Identify expansion opportunities with Sales and Distribution.
• Lead business reviews and strategic customer conversations.
• Gather insights to improve processes and overall partner experience.
• Help define best practices for the distributor-led CS model across EMEA.

Skills

French (native/fluent)

English communication

Customer Success / Account Management

Commercial mindset

SaaS / MSP / channel experience

Job description

N-able Technologies Ltd. is seeking a Customer Success Manager to shape a distributor-led CS model across EMEA. You will work with distributors, MSP partners, Sales, and internal stakeholders to ensure guidance, engagement, and measurable business outcomes.

This hybrid Utrecht role requires native or fluent French and strong English, a commercial mindset, and experience in SaaS or partner ecosystems, with 3+ days in the Utrecht office.