Duty Management Intern – Hospitality Ops & Guest Experience

NH Hotel Group; Amsterdam; Presencial; EUR 7100 - 9600; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€750 gross per month

Employee rates from €36/night

Friends & Family discounts up to 25%

International career opportunities

Minor Hotels University training

€500 Refer-a-Friend bonus

30% restaurant and bar discounts

Regular team events

Descripción de la vacante

NH Hotels & Resorts in Amsterdam Leidseplein is offering a Duty Management Intern position. You will gain hands-on experience across hotel operations, collaborating with Front Office, Housekeeping, Food & Beverage and Maintenance to support daily service and guest satisfaction.

You will develop leadership, problem-solving and operational skills in a dynamic hospitality environment. Start February/March 2027 for a minimum four-month, five-days-a-week internship, with English proficiency and a

Formación

• Pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• Available for a minimum of 4 months, 5 days per week, including weekends.
• Start February/March 2027.
• Strong communication and guest service skills.
• Proactive, organized, and solution-oriented.
• Good command of English; additional languages are a plus.
• Must provide a school internship agreement.
• Residential address in the Netherlands.

Responsabilidades

• Support the daily operation of the hotel across multiple departments.
• Assist with guest relations and help handle guest feedback and complaints.
• Coordinate with Front Office, Housekeeping, Food & Beverage, and Maintenance teams to ensure a smooth operation.
• Conduct operational checks and support quality and brand standards throughout the hotel.
• Assist with VIP arrivals and ensure special requests are handled with care.
• Support reporting, administrative tasks, and operational follow-up.
• Contribute to hotel projects and continuous improvement initiatives.
• Help create memorable guest experiences by delivering excellent hospitality and service.

Conocimientos

Communication skills

Guest service orientation

Team collaboration

Problem solving

Educación

Hospitality or related field degree

Descripción del empleo

NH Hotels & Resorts in Amsterdam Leidseplein is offering a Duty Management Intern position. You will gain hands-on experience across hotel operations, collaborating with Front Office, Housekeeping, Food & Beverage and Maintenance to support daily service and guest satisfaction.

You will develop leadership, problem-solving and operational skills in a dynamic hospitality environment. Start February/March 2027 for a minimum four-month, five-days-a-week internship, with English proficiency and a