Dutch-speaking iGaming CX Agent - Hybrid Malta

JobSquad ApS; Den Haag; Hybrid; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Relocation package

Healthcare

Quarterly team events

Weekly company events

Breakfast at the office

Lunch at the office

One-time home office setup bonus

Up to 40 days remote work

Annual Wellbeing Allowance

One-time Hybrid Allowance

Job summary

An established industry player is seeking a Customer Experience Agent to enhance player satisfaction in the iGaming sector. This role involves addressing player inquiries, managing accounts, and ensuring a seamless gaming experience. The ideal candidate will possess native-level Dutch and strong English communication skills, along with a passion for customer care and the iGaming industry. Join a dynamic team that values cultural diversity and offers a hybrid work environment, making it an exciting opportunity for those looking to grow in a vibrant industry while enjoying the perks of relocation and flexible work arrangements.

Qualifications

• Fluent in Dutch and English, with excellent communication and problem-solving skills.
• Experience in customer care and interest in iGaming preferred.

Responsibilities

• Handle player inquiries and ensure seamless gaming experiences.
• Assist with game rules, account management, and promotional offers.

Skills

Dutch (native level)

English (B2)

Customer care experience

Problem-solving skills

Communication skills

Education

Basic computer handling skills

Job description

An established industry player is seeking a Customer Experience Agent to enhance player satisfaction in the iGaming sector. This role involves addressing player inquiries, managing accounts, and ensuring a seamless gaming experience. The ideal candidate will possess native-level Dutch and strong English communication skills, along with a passion for customer care and the iGaming industry. Join a dynamic team that values cultural diversity and offers a hybrid work environment, making it an exciting opportunity for those looking to grow in a vibrant industry while enjoying the perks of relocation and flexible work arrangements.