Dutch Speaking iGaming Support — Malta Relocation

Next Job Abroad; Tilburg; On-site; EUR 23,400 - 28,600; Full time

Benefits offered by this job

Career growth opportunities

International & diverse work environment

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Job summary

A leading iGaming company is seeking a Dutch Speaking Customer Support Agent to provide exceptional support to Dutch-speaking clients from beautiful Malta. This role involves addressing customer inquiries, offering guidance on gaming products, and ensuring a fantastic experience for users. Ideal candidates possess language skills in Dutch and English, along with a passion for customer service and gaming. Enjoy benefits like a competitive salary, career growth, relocation assistance, and a vibrant work culture on a stunning Mediterranean island.

Qualifications

• Fluency in Dutch and a good command of English; knowledge of other languages is advantageous.
• Experience in customer support or a similar role is preferred.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Ability to handle multiple tasks in a fast-paced environment.
• Familiarity with CRM tools and customer service platforms is a plus.
• Willingness to relocate to Malta and engage with a new culture.
• A passion for gaming and understanding of the iGaming industry is highly valued.

Responsibilities

• Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients.
• Promptly address and resolve customer questions and concerns.
• Guide customers through our gaming services to enhance their experience.
• Collaborate with your team to ensure the delivery of high-quality service.
• Maintain accurate records of customer interactions in our CRM system.
• Collect and relay customer feedback for continuous service improvement.
• Participate in ongoing training to expand knowledge and enhance service skills.

Skills

Fluency in Dutch

Good command of English

Strong communication skills

Interpersonal skills

Ability to handle multiple tasks

Knowledge of CRM tools

Job description

A leading iGaming company is seeking a Dutch Speaking Customer Support Agent to provide exceptional support to Dutch-speaking clients from beautiful Malta. This role involves addressing customer inquiries, offering guidance on gaming products, and ensuring a fantastic experience for users. Ideal candidates possess language skills in Dutch and English, along with a passion for customer service and gaming. Enjoy benefits like a competitive salary, career growth, relocation assistance, and a vibrant work culture on a stunning Mediterranean island.