Dutch-Speaking iGaming Support Agent — Malta Relocation

Next Job Abroad; Arnhem; On-site; EUR 23,400 - 28,600; Full time

Benefits offered by this job

Career growth opportunities

International & diverse work environment

Competitive performance bonuses

Health care benefits and discounts

Fully paid training by certified instructors

Relocation package available

Job summary

Next Job Abroad is offering an exciting opportunity in Malta for a Dutch Speaking Customer Support Agent within the vibrant iGaming industry. This role involves providing exceptional support to Dutch-speaking clients, ensuring a fantastic experience with various gaming products. Candidates should possess strong communication skills, a passion for customer satisfaction, and a willingness to relocate to an enriching new culture. Successful applicants will enjoy a dynamic work environment along with competitive salary and relocation assistance.

Qualifications

• Fluency in Dutch and a good command of English; knowledge of other languages is advantageous.
• Experience in customer support or a similar role is preferred.
• Strong communication and interpersonal skills, with a focus on customer satisfaction.
• Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Familiarity with CRM tools and customer service platforms is a plus.
• Willingness to relocate to Malta and engage with a new culture.
• A passion for gaming and understanding of the iGaming industry is highly valued.

Responsibilities

• Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients.
• Promptly address and resolve customer questions and concerns.
• Guide customers through gaming services to enhance their experience.
• Collaborate with the team to ensure the delivery of high-quality service.
• Maintain accurate records of customer interactions in the CRM system.
• Collect and relay customer feedback to assist in continuous service improvement.
• Participate in ongoing training to expand knowledge of products and enhance service skills.

Skills

Fluency in Dutch

Strong communication skills

Customer satisfaction focus

Tools

CRM tools

Job description

Next Job Abroad is offering an exciting opportunity in Malta for a Dutch Speaking Customer Support Agent within the vibrant iGaming industry. This role involves providing exceptional support to Dutch-speaking clients, ensuring a fantastic experience with various gaming products. Candidates should possess strong communication skills, a passion for customer satisfaction, and a willingness to relocate to an enriching new culture. Successful applicants will enjoy a dynamic work environment along with competitive salary and relocation assistance.