Dutch-Speaking Global Support Specialist - Lisbon

RDN Cons; Breda; On-site; EUR 19,000 - 27,000; Full time

Job summary

100Hires, Inc. is seeking a Dutch-speaking Customer Support specialist to assist small and medium-sized business customers in Lisbon, Portugal. You will handle inquiries via phone, email, and chat, help with account setup and product usage, and guide clients in using online tools efficiently.

The role requires fluent Dutch and good English, strong communication skills, and the ability to work independently. Willingness to work rotational shifts, including evenings and weekends, is essential.

Qualifications

• Fluent Dutch and good English for internal communication.
• Strong communication and customer-oriented attitude.
• Ability to work independently and manage inquiries.

Responsibilities

• Support customers via phone, email and chat.
• Assist with account setup, product usage and general inquiries.
• Help customers resolve basic technical and account-related issues.
• Guide clients in using online tools and services effectively.
• Identify recurring issues and provide solutions.
• Share customer feedback with relevant teams.

Skills

Dutch language

English language

Communication

Customer service

Problem solving

Independence

Education

High School Diploma

Job description

100Hires, Inc. is seeking a Dutch-speaking Customer Support specialist to assist small and medium-sized business customers in Lisbon, Portugal. You will handle inquiries via phone, email, and chat, help with account setup and product usage, and guide clients in using online tools efficiently.

The role requires fluent Dutch and good English, strong communication skills, and the ability to work independently. Willingness to work rotational shifts, including evenings and weekends, is essential.