Dutch-Speaking Customer Support Pro — Lisbon

RDN Cons; Groningen; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

100Hires, Inc. is seeking a Dutch-speaking customer support agent to join our international team in Lisbon. You will help SMB customers via phone, email and chat, assisting with account setup, product usage and inquiries.

You will resolve basic technical issues, guide clients in using online tools, and share feedback with relevant teams. The role requires fluent Dutch, good English, and a willingness to work evenings and weekends onsite in Lisbon.

Qualificações

• Fluent Dutch language required (spoken and written).
• Good English for internal communication.
• Strong communication and problem-solving skills.
• Willingness to work rotational shifts, including evenings and weekends.
• Onsite in Lisbon; higher flexibility may be required.

Responsabilidades

• Support SMB customers via phone, email and chat.
• Assist with account setup, product usage and inquiries.
• Help customers resolve basic technical issues.
• Guide clients in using online tools and services.
• Share feedback with relevant teams.

Conhecimentos

Dutch (Fluent)

English (Good)

Customer service

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

100Hires, Inc. is seeking a Dutch-speaking customer support agent to join our international team in Lisbon. You will help SMB customers via phone, email and chat, assisting with account setup, product usage and inquiries.

You will resolve basic technical issues, guide clients in using online tools, and share feedback with relevant teams. The role requires fluent Dutch, good English, and a willingness to work evenings and weekends onsite in Lisbon.