Dutch-Speaking Customer Support in Lisbon

RDN Cons; Utrecht; On-site; EUR 13,000 - 18,000; Full time

Job summary

100Hires, Inc. in Lisbon is seeking Dutch-speaking Customer Support agents to help SMEs using online services and digital advertising tools. You will support customers via phone, email and chat, assist with account setup and product usage, and troubleshoot basic issues onsite in Lisbon.

Fluent Dutch and good English are required; we welcome motivated entry-level candidates and provide initial training, ongoing support, and opportunities to develop in the online services sector.

Qualifications

• Fluent Dutch, both spoken and written.
• Good English for internal communication.
• Strong communication skills with a customer-oriented attitude.
• Comfortable using digital tools and online platforms.
• Willingness to work rotational shifts, including evenings and weekends.

Responsibilities

• Support customers via phone, email and chat.
• Assist with account setup, product usage and general enquiries.
• Help customers resolve basic technical and account-related issues.
• Guide clients in using online tools and services effectively.
• Identify recurring issues and provide appropriate solutions.

Skills

Dutch language

English language

Communication skills

Customer service mindset

Problem-solving

Independent work

Education

High school diploma or equivalent

Job description

100Hires, Inc. in Lisbon is seeking Dutch-speaking Customer Support agents to help SMEs using online services and digital advertising tools. You will support customers via phone, email and chat, assist with account setup and product usage, and troubleshoot basic issues onsite in Lisbon.

Fluent Dutch and good English are required; we welcome motivated entry-level candidates and provide initial training, ongoing support, and opportunities to develop in the online services sector.