Dutch-Speaking Customer Support Specialist — Lisbon

RDN Cons; Den Haag; On-site; EUR 15,000 - 21,000; Full time

Job summary

100Hires, Inc. is looking for Dutch-speaking Customer Support professionals to join our international team in Lisbon, Portugal.

You will assist small and medium-sized business customers using online services and digital advertising tools, communicating via phone, email and chat to deliver a positive experience. Ideal candidates are fluent in Dutch with good English for internal communication, excel at problem-solving, and can work independently.

Qualifications

• Fluent Dutch required; strong English for internal comms.
• Good communication and customer-friendly attitude.
• Able to work independently and handle inquiries efficiently.
• Previous customer service experience is a plus; entry-level welcome.

Responsibilities

• Support customers via phone, email and chat.
• Assist with account setup, product usage and general inquiries.
• Help resolve basic technical and account-related issues.
• Guide clients in using online tools and services effectively.
• Identify recurring issues and provide solutions.
• Share feedback with relevant teams to improve service.

Skills

Fluent Dutch

Good English

Strong communication

Problem-solving

Independent work

Customer service

Online platforms

Education

High school diploma

Tools

Online platforms

Job description

100Hires, Inc. is looking for Dutch-speaking Customer Support professionals to join our international team in Lisbon, Portugal.

You will assist small and medium-sized business customers using online services and digital advertising tools, communicating via phone, email and chat to deliver a positive experience. Ideal candidates are fluent in Dutch with good English for internal communication, excel at problem-solving, and can work independently.