Dutch-Speaking Customer Expert: Growth & Upsell (Lisbon)

FH Collective Academy; Rotterdam; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Accommodation available

Relocation support

Flight reimbursement

Annual flight home

Health insurance

Training and coaching

International environment

Job summary

FH Collective Academy is seeking a Dutch-speaking Customer Expert to support Dutch-speaking business clients from Lisbon, Portugal. The role offers onsite, hybrid, or remote options based on preference and a 1-year contract with a 40-hour workweek.

Compensation includes total gross cash of 1200 EUR/month with accommodation option or up to 1600 EUR/month without accommodation, paid holidays, relocation support, and health insurance. This is an international sales-focused customer care role.

Qualifications

• Dutch-speaking professional engaging with business decision-makers.
• Customer care focus with curiosity for technology and international work.

Responsibilities

• Build relationships with Dutch-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Fluency in Dutch and good English communication skills.
• Experience or strong interest in customer care.
• Strong communication, negotiation, and relationship-building skills.
• A results-driven mindset and motivation to achieve sales targets.
• Ability to understand customer needs and recommend appropriate solutions.

Skills

Client relationship

Sales orientation

Customer care

Fluent Dutch & English

Negotiation

Communication

Results-driven

Needs-based solutions

Job description

FH Collective Academy is seeking a Dutch-speaking Customer Expert to support Dutch-speaking business clients from Lisbon, Portugal. The role offers onsite, hybrid, or remote options based on preference and a 1-year contract with a 40-hour workweek.

Compensation includes total gross cash of 1200 EUR/month with accommodation option or up to 1600 EUR/month without accommodation, paid holidays, relocation support, and health insurance. This is an international sales-focused customer care role.