Dutch-Speaking Customer Growth Specialist (Hybrid/Remote)

FH Collective Academy; Maastricht; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Company accommodation

Flight reimbursement

Annual flight home

Health insurance

Paid training

International environment

Job summary

FH Collective Academy seeks a Dutch-speaking Customer Expert to support Dutch-speaking business clients from Lisbon, Portugal. This 1-year contract offers on-site, hybrid, or remote options, with a 40-hour workweek and shifts as needed. The role emphasizes building relationships, upselling, and maintaining high customer satisfaction.

Expect €1,200–€1,600 monthly gross depending on accommodation. Benefits include relocation support, flight reimbursement, healthInsurance, and on-the-job coaching

Qualifications

• Fluent in Dutch and good English communication skills.
• Experience or interest in customer care.
• Ability to build relationships with Dutch-speaking professionals and business decision-makers.
• Track record of upselling and meeting sales targets.
• Strong communication, negotiation and relationship-building skills.
• Results-driven mindset with motivation to achieve sales targets.
• Ability to understand customer needs and recommend suitable solutions.

Responsibilities

• Build relationships with Dutch-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Fluency in Dutch and good English communication skills.
• Demonstrate experience or strong interest in customer care.
• Show strong communication, negotiation, and relationship-building skills.
• Adopt a results-driven mindset to achieve sales targets.
• Understand customer needs and propose appropriate solutions.

Skills

Dutch language

English language

Relationship-building

Upselling

Customer care

Negotiation

Sales targets

Problem solving

Job description

FH Collective Academy seeks a Dutch-speaking Customer Expert to support Dutch-speaking business clients from Lisbon, Portugal. This 1-year contract offers on-site, hybrid, or remote options, with a 40-hour workweek and shifts as needed. The role emphasizes building relationships, upselling, and maintaining high customer satisfaction.

Expect €1,200–€1,600 monthly gross depending on accommodation. Benefits include relocation support, flight reimbursement, healthInsurance, and on-the-job coaching