Dutch-Speaking Customer Expert – Hybrid/Remote (Lisbon)

FH Collective Academy; Tilburg; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Relocation support

Flight reimbursement

Job summary

FH Collective Academy is seeking a Dutch-speaking Customer Expert to serve business clients in Lisbon, Portugal, with onsite, hybrid, or remote options depending on preference. The role is a 1-year contract, working 40 hours per week to deliver exceptional customer care and upsell opportunities.

The position requires fluency in Dutch and strong English communication, a passion for tech, and a results-driven mindset to meet sales targets while building lasting relationships with clients.

Qualifications

• Fluency in Dutch and good English communication skills.
• Experience or strong interest in customer care.

Responsibilities

• Build relationships with Dutch-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Fluency in Dutch and good English communication skills.
• Experience or a strong interest in customer care.
• Strong communication, negotiation, and relationship-building skills.
• A results-driven mindset and motivation to achieve sales targets.
• Ability to understand customer needs and recommend appropriate solutions.

Skills

Dutch language fluency

English communication

Communication skills

Negotiation

Relationship building

Job description

FH Collective Academy is seeking a Dutch-speaking Customer Expert to serve business clients in Lisbon, Portugal, with onsite, hybrid, or remote options depending on preference. The role is a 1-year contract, working 40 hours per week to deliver exceptional customer care and upsell opportunities.

The position requires fluency in Dutch and strong English communication, a passion for tech, and a results-driven mindset to meet sales targets while building lasting relationships with clients.