Dutch-Speaking Client Success & Upsell Specialist

FH Collective Academy; Eindhoven; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Company housing

Relocation support

Annual flight home

Health insurance

Training and coaching

International environment

Job summary

FH Collective Academy is seeking a Dutch-speaking Customer Expert in Lisbon, Portugal for a 1-year contract. The role supports Dutch-speaking business clients in a multilingual, international setting with flexible work arrangements (onsite, hybrid or remote according to preference).

You will build relationships, upsell services, and maintain high customer satisfaction, while meeting sales targets. Fluency in Dutch and good English communication are required to succeed in this role.

Qualifications

• Dutch language proficiency required
• English proficiency beneficial
• Customer care or sales exposure welcome

Responsibilities

• Build relationships with Dutch-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Understand customer needs and recommend appropriate solutions.

Job description

FH Collective Academy is seeking a Dutch-speaking Customer Expert in Lisbon, Portugal for a 1-year contract. The role supports Dutch-speaking business clients in a multilingual, international setting with flexible work arrangements (onsite, hybrid or remote according to preference).

You will build relationships, upsell services, and maintain high customer satisfaction, while meeting sales targets. Fluency in Dutch and good English communication are required to succeed in this role.