Dutch-Speaking Customer Expert | Remote/Hybrid (Lisbon)

FH Collective Academy; Amsterdam; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Company accommodation

Flight reimbursement for relocation

Annual flight home

Health insurance

Training and coaching

International environment

Job summary

FH Collective Academy seeks a Dutch-speaking Customer Expert for Lisbon, Portugal. This 1-year contract offers on-site, hybrid, or remote options based on preference, with a 40-hour workweek and rotating shifts.

The role focuses on building relationships with Dutch-speaking professionals, upselling, and driving revenue while maintaining high customer satisfaction. Fluency in Dutch and English is required, with strong communication and negotiation skills.

Qualifications

• Fluency in Dutch and English required.
• Interest or experience in customer care.
• Ability to build relationships with professionals and decision makers.
• Willingness to work in an international environment.

Responsibilities

• Build relationships with Dutch-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Communicate fluently in Dutch and English.
• Demonstrate strong communication, negotiation, and relationship-building skills.
• Contribute to a results-driven sales approach and target achievement.
• Understand customer needs and propose appropriate solutions.
• Work in a dynamic, international setting with evolving assignments.

Skills

Dutch language

English language

Customer care mindset

Job description

FH Collective Academy seeks a Dutch-speaking Customer Expert for Lisbon, Portugal. This 1-year contract offers on-site, hybrid, or remote options based on preference, with a 40-hour workweek and rotating shifts.

The role focuses on building relationships with Dutch-speaking professionals, upselling, and driving revenue while maintaining high customer satisfaction. Fluency in Dutch and English is required, with strong communication and negotiation skills.