Dutch Automotive Customer Experience Specialist

TP; Netherlands; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Relocation to Greece

Competitive monthly salary

Refer-A-Friend bonuses

Health care benefits

Training by certified instructors

Career growth opportunities

Social responsibility initiatives

Greek language courses

Modern working premises

Great Place to Work certification

Job summary

Stellantis in the Netherlands seeks a Dutch-speaking Customer Service Representative to support top car brands across inquiries by phone and email. You will provide product, order, and vehicle information, assist with dealer locating, and navigate our CRM for accurate records.

Fluency in Dutch and English, strong communication, and CRM proficiency are essential. The role includes relocation support to Greece and a comprehensive benefits package to foster growth and customer satisfaction.

Qualifications

• Fluent Dutch and good English required in speaking and writing.
• Excellent communication and interpersonal abilities for customer service.
• Experience with CRM systems and computers in a support role.

Responsibilities

• Handle inbound inquiries via phone and email on product information, orders, vehicle topics, and tech support.
• Provide accurate info on vehicle features, pricing, and options.
• Assist customers with dealer locations, site navigation, and connected services.
• Investigate issues using internal resources and resolve concerns.
• Maintain customer data in CRM and contribute to team goals.

Skills

Dutch language

English proficiency

Communication skills

CRM experience

Customer service oriented

Tools

CRM software

Office tools

Job description

Stellantis in the Netherlands seeks a Dutch-speaking Customer Service Representative to support top car brands across inquiries by phone and email. You will provide product, order, and vehicle information, assist with dealer locating, and navigate our CRM for accurate records.

Fluency in Dutch and English, strong communication, and CRM proficiency are essential. The role includes relocation support to Greece and a comprehensive benefits package to foster growth and customer satisfaction.