Digital Transformation Lead: Salesforce & Business Systems

JAC Recruitment; Rotterdam; Presencial; EUR 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company car

Performance-related bonus

8% holiday allowance

Strong long-term career growth

Resumo da oferta

JAC Recruitment seeks a proactive Business Systems & Digital Transformation Specialist to lead modernization of internal systems and drive digital initiatives in the Greater Rotterdam area. The role centers on aligning business needs with technical solutions, including Salesforce CRM and HR systems projects.

You will liaise with vendors and internal stakeholders to gather requirements, supervise UAT/training, and ensure successful adoption of new digital processes across the organization.

Qualificações

• Experience in Business Systems, Application Management, IT Coordination, or Digital Transformation roles.
• Experience supporting or implementing business applications.
• Strong stakeholder management skills.
• Experience working with external vendors and software providers.
• Excellent English communication skills.

Responsabilidades

• Understand and support existing business applications and workflows.
• Take ownership of legacy systems currently maintained externally.
• Identify opportunities to digitize manual and paper-based processes.
• Improve operational efficiency through technology.
• Bridge between business users and technical partners.
• Support Salesforce CRM implementation and HR systems projects.
• Gather business requirements from internal stakeholders and translate to technical specs.
• Support UAT, testing, training and user adoption.
• Coordinate system enhancements with IT partners and vendors.
• Provide user support and system administration tasks as needed.

Conhecimentos

Business Systems

Digital Transformation

Stakeholder Management

Vendor Management

Independent Working

Analytical Thinking

English Communication

CRM requirements gathering

Ferramentas

Salesforce

Personio

Descrição da oferta de emprego

JAC Recruitment seeks a proactive Business Systems & Digital Transformation Specialist to lead modernization of internal systems and drive digital initiatives in the Greater Rotterdam area. The role centers on aligning business needs with technical solutions, including Salesforce CRM and HR systems projects.

You will liaise with vendors and internal stakeholders to gather requirements, supervise UAT/training, and ensure successful adoption of new digital processes across the organization.