Digital Platform & Payments Support Specialist

Anthos Family Office; Amsterdam; On-site; EUR 45,000 - 60,000; Full time

Job summary

A financial services organization in Amsterdam is seeking a Digital Platform and Payment Support Officer. This full-time role involves supporting clients on the Digital Platform and managing transactions. The ideal candidate has experience in financial transactions, preferably in a digital environment, and possesses strong communication skills. They will be responsible for monitoring operations and collaborating with partner banks. Join a dynamic team to ensure top-quality client service and operational efficiency.

Qualifications

• Experience in financial transactions is necessary for the role.
• Experience with applications associated with APS is a plus.
• Experience with marketing, IT, or client relationship management is valuable.

Responsibilities

• Provide first-line support for clients using the Digital Platform.
• Open and close client accounts at partner banks.
• Control and monitor day-to-day operations of ADP and APS.

Skills

Financial transactions

Digital service organisation experience

Client relationship management

International organization experience

Process-based approach

LEAN methodologies

AGILE methodologies

Education

At least 3 years’ experience (medior role) or 7 years (senior role) in financial transactions

Tools

ALOS

TRAX

TheMoneyer

SWIFT

Job description

A financial services organization in Amsterdam is seeking a Digital Platform and Payment Support Officer. This full-time role involves supporting clients on the Digital Platform and managing transactions. The ideal candidate has experience in financial transactions, preferably in a digital environment, and possesses strong communication skills. They will be responsible for monitoring operations and collaborating with partner banks. Join a dynamic team to ensure top-quality client service and operational efficiency.