DACH Internal Account Manager: Growth & Key Accounts

AmbaFlex Spiral Conveyor Solutions; Zwaag; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary + incentives

Training & development programs

International team

Job summary

AmbaFlex Spiral Conveyor Solutions in Zwaag seeks an Internal Account Manager for the DACH region. You will act as the trusted advisor to key accounts, coordinating with Area Sales Managers to manage leads, quotations, and orders, while driving upsell opportunities and renewals.

You’ll be the first point of contact for assigned customers, delivering top-tier support in a fast-paced, international setting. English and German proficiency are essential, with a customer-first, results-driven

Qualifications

• 2+ years of experience in sales or account management, preferably in logistics or packaging.
• Fluent in English and German.
• Proficiency with CRM systems and sales tools is a plus.

Responsibilities

• Serve as the primary contact for assigned customers, maintaining relationships and ensuring satisfaction with our solutions.
• Collaborate with Area Sales Managers to follow up on leads, prepare quotations, and process orders.
• Identify opportunities for upselling and cross-selling to enhance customer value.
• Oversee contract negotiations and renewals, ensuring alignment with company guidelines.
• Address customer issues and resolve them promptly or elevate to the appropriate team.
• Stay informed about market trends and competitor activities to provide insights.
• Ensure all customer interactions comply with quality and regulatory standards.
• Report sales performance and customer interactions to the team and CRM.

Skills

Negotiation

Communication

Sales mindset

Team player

Education

Bachelor’s degree (preferred)

Tools

CRM systems

Sales tools

Job description

AmbaFlex Spiral Conveyor Solutions in Zwaag seeks an Internal Account Manager for the DACH region. You will act as the trusted advisor to key accounts, coordinating with Area Sales Managers to manage leads, quotations, and orders, while driving upsell opportunities and renewals.

You’ll be the first point of contact for assigned customers, delivering top-tier support in a fast-paced, international setting. English and German proficiency are essential, with a customer-first, results-driven