Customer Experience Specialist, French Market

Lemonade, Inc.; Amsterdam; In loco; EUR 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Lemonade, Inc. in Amsterdam, Netherlands is seeking a Customer Experience Specialist for the French market to join a fast-moving, customer‑centric tech company.

You will help shape the end-to-end customer journey, resolve inquiries, and collaborate with product and marketing to deliver delightful service.

Lemonade emphasizes environmental and social impact and a startup‑like culture with autonomy and ownership.

Descrizione del lavoro

Customer Experience Specialist, FrenchMarket

Amsterdam, Netherlands | Customer Experience | Full-time

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer‑centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like‑minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data‑driven organization that relies on a common understanding of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean‑back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water,