Contract Lifecycle Specialist - Service Contracts & Revenue

Toshiba Global Commerce Solutions; Utrecht; On-site; EUR 52,000 - 78,000; Full time

Job summary

Toshiba Global Commerce Solutions is seeking a Contract Specialist (Service Contracts) to own the full lifecycle of customer service contracts and supplier agreements. The role involves drafting, amendments, renewals, and closeout, with close collaboration across Finance and operations.

The position is a one-year contract with potential extension or permanent placement based on business needs and performance.

Qualifications

• Experience managing or coordinating customer and/or supplier contracts
• Experience working across different stages of the contract lifecycle such as creation, amendments, extensions and renewals
• Strong organisational skills and the ability to manage multiple priorities
• Excellent attention to detail and a high level of accuracy
• Confidence working with Excel, data and financial information
• An understanding of commercial concepts such as revenue, costs, profit and loss, margins, financial bookings or invoicing
• Strong communication and stakeholder management skills
• The ability to work collaboratively across different teams
• A proactive approach to identifying and resolving issues

Responsibilities

• Manage the full lifecycle of customer service contracts and associated supplier agreements
• Create, update, and maintain contract documentation, including amendments, extensions, and renewals
• Prepare and validate contract calculations, pricing information, and service requests
• Draft Statements of Work (SOWs) and service documentation
• Support contract invoicing by providing accurate billing and financial information
• Work closely with Finance to ensure timely and accurate invoicing
• Monitor and forecast current and future service contract activity
• Act as a key point of contact for customers, suppliers, and internal stakeholders regarding contract-related queries
• Provide accurate contract and financial information for reporting and decision-making
• Develop an understanding of how contracts impact revenue, costs and profitability
• Produce reports and contract data insights for management and operational teams
• Identify opportunities to improve processes, accuracy, and service delivery

Skills

Contract lifecycle management

Contract coordination

Stakeholder management

Attention to detail

Organizational skills

Financial understanding

Communication

Tools

Excel

Job description

Toshiba Global Commerce Solutions is seeking a Contract Specialist (Service Contracts) to own the full lifecycle of customer service contracts and supplier agreements. The role involves drafting, amendments, renewals, and closeout, with close collaboration across Finance and operations.

The position is a one-year contract with potential extension or permanent placement based on business needs and performance.