Sr. Associate, Contract Management

Digital Realty; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Digital Realty seeks an experienced contracts professional to oversee end-to-end contract management, including reviews, drafting, approvals, and governance for MSAs, Service Orders, and amendments.

You will collaborate with Sales, Finance, Operations, and Legal to ensure compliance, mitigate risks, and maintain accurate records across international accounts. The role emphasizes CLM process improvements, data quality, and audits.

Qualifications

• Bachelor’s degree in Legal Studies or related field is required.
• 3+ years in contract management or legal operations.
• Strong knowledge of contract law principles and commercial agreements.
• Experience managing high-volume, deadline-driven environments.
• Proven communication and stakeholder management skills.
• Proficiency with CLM platforms (preferably Conga).

Responsibilities

• Oversee review and execution of MSAs, Service Orders, and amendments.
• Ensure contracts align with policies, risk tolerance, and legal requirements.
• Act as escalation point for complex or high-risk contractual issues.
• Ensure accuracy and completeness of contract documentation and records.
• Identify contractual risks and propose mitigation strategies.
• Support internal and external audits related to contract processes.
• Maintain confidentiality and safeguard sensitive information.
• Support template generation and routine contract drafting.
• Assist with novations documentation and system updates.

Skills

Contract knowledge

Stakeholder management

Communication skills

Conga CLM proficiency

High-volume, deadline-driven

Education

Bachelor’s in Legal Studies or related field

Advanced degree (JD, MBA) preferred

Tools

Conga CLM

Job description

• Oversee the review, and execution of agreements, including but not limited to MSAs, Service Orders, and amendments.
• Ensure contracts are aligned with company policies, risk tolerance, and legal requirements.
• Act as an escalation point for complex or high-risk contractual issues.
• Ensure accuracy and completeness of contract documentation and records.
• Identify contractual risks and propose mitigation strategies.
• Support internal and external audits related to contract processes.
• Maintain confidentiality and safeguard sensitive information.
• Support the broader business by providing assistance with consistent template generation, and/or transactional contract drafting (i.e., pre-approved special terms in Service Orders, preparation and review of routine commercial agreements, amendments).
• Support the novations process to ensure accurate contractual documentation and system updates (as applicable).

Job Description

• Oversee the review, and execution of agreements, including but not limited to MSAs, Service Orders, and amendments.
• Ensure contracts are aligned with company policies, risk tolerance, and legal requirements.
• Act as an escalation point for complex or high-risk contractual issues.
• Ensure accuracy and completeness of contract documentation and records.
• Identify contractual risks and propose mitigation strategies.
• Support internal and external audits related to contract processes.
• Maintain confidentiality and safeguard sensitive information.
• Support the broader business by providing assistance with consistent template generation, and/or transactional contract drafting (i.e., pre-approved special terms in Service Orders, preparation and review of routine commercial agreements, amendments).
• Support the novations process to ensure accurate contractual documentation and system updates (as applicable).

Contract Lifecycle Management

• Oversee the review, and execution of agreements, including but not limited to MSAs, Service Orders, and amendments.
• Ensure contracts are aligned with company policies, risk tolerance, and legal requirements.
• Act as an escalation point for complex or high-risk contractual issues.
• Ensure accuracy and completeness of contract documentation and records.
• Identify contractual risks and propose mitigation strategies.
• Support internal and external audits related to contract processes.
• Maintain confidentiality and safeguard sensitive information.
• Support the broader business by providing assistance with consistent template generation, and/or transactional contract drafting (i.e., pre-approved special terms in Service Orders, preparation and review of routine commercial agreements, amendments).
• Support the novations process to ensure accurate contractual documentation and system updates (as applicable).

Process Optimization & Governance

• Establish, implement, and continuously improve contract management processes, workflows, and controls.
• Ensure adherence to internal policies, compliance requirements, and audit standards.
• Identify and remove process bottlenecks to optimize turnaround times.
• Identify pain points and suggest areas to optimize the process.
• Continuously seek ways to improve contract data management processes through innovation and adoption of best practices and automation.
• Generate dashboards/reports based on contract data to support informed decision‑making across the organization, including reporting and tracking of contractual obligations.

Cross-Functional Collaboration

• Collaborate with Sales, Finance, and Operations to support deal structuring and execution timelines.
• Provide guidance to stakeholders on contract terms, interpretation, and best practices.
• Act as a key liaison between business and legal functions.

Strategic Initiatives & Systems

• Support optimization of Contract Lifecycle Management (CLM) systems.
• Champion the use of systems as the single source of truth for contracts and workflows.
• Utilize data and reporting to drive insights, improve performance, and support leadership decision‑making.
• Contribute to strategic initiatives such as process transformation, automation, and scalability.
• Support initiatives for CLM data enhancement through AI tooling.

Responsibilities

In this role, you will oversee the end-to-end process of contract management, ensuring all documentation is accurate, complete, and properly archived. You will support the sales and IBM teams by handling day-to-day contract administration tasks and responding to client inquiries for international accounts. Your responsibilities include monitoring contract status, processing amendments or cancellations, and assisting with special projects related to customer lifecycle and mergers & acquisitions. You will also coordinate with internal departments to maintain up-to-date contract and customer data, ensuring compliance with internal standards and safeguarding revenue objectives. Maintaining strong client relationships and providing timely support are essential aspects of this position.

Qualifications

• Bachelor’s degree in Legal Studies, or a related field.
• 3+ years of experience in contract management or legal operations.
• Strong knowledge of contract law principles and commercial agreements.
• Proven experience managing high-volume, deadline-driven environments.
• Exceptional communication and stakeholder management skills.
• Proficiency with CLM platforms (preferably Conga).

Preferred

• Experience working closely with in-house Legal teams.
• E xperience with contract negotiation.
• Experience in the data center industry.
• Experience in a global or multi-regional organization.
• Advanced degree (e.g., JD, MBA) is a plus.
• Experience with a Big Four firm is considered an advantage.