Commercial Executive

Tru-Marine; Rotterdam; On-site; EUR 38,000 - 62,000; Full time

Job summary

Tru-Marine in Rotterdam seeks a Commercial Executive to support and grow its on-site business. You will handle customer inquiries, prepare quotations and coordinate service bookings with technical and operations teams.

The role emphasizes following up leads, maintaining relationships with existing clients, processing orders, and contributing to pricing negotiations while upholding Tru-Marine's standards of service excellence. Fluency in English and on-site work are required.

Qualifications

• 2-3 years of experience in sales quotation, customer administration, or commercial support.
• Experience in handling quotations, order fulfilment, and invoicing.
• Effective communication skills, including clear written and verbal communication with customers and internal teams.
• Customer service and following up skills, demonstrating responsiveness, reliability, and consistent relationship management.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and deadlines.
• Experience in marine, offshore, or industrial services sectors is beneficial, especially in MRO or technical service environments.
• Proficiency in standard office software and basic business documentation (quotations, contracts, reports).
• A relevant diploma or degree in business, commerce, or a related field is preferred, or equivalent practical experience.
• Ability to work on-site in Rotterdam, collaborate in a diverse team, and communicate comfortably in English; additional language skills are an advantage.
• Familiarity with ERP or invoicing systems will be an advantage

Responsibilities

• Handle customer inquiries and prepare quotations.
• Coordinate service bookings with internal technical and operations teams.
• Follow up on leads and maintain client relationships.
• Identify opportunities for additional services and solutions.
• Process orders and maintain commercial documentation.
• Support contract and pricing negotiations within company guidelines.
• Communicate regularly with customers and stakeholders to ensure timely updates and high-quality service.

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Relationship management

Education

Business/Commerce degree

Tools

ERP systems

Invoicing software

Job description

Company Description

Tru-Marine specializes in the Maintenance, Repair, and Overhaul (MRO) of turbochargers used in marine, offshore, locomotive, and power plant applications. The organization is committed to innovative technology and operational excellence, providing cost-effective and creative repair solutions. Instead of premature replacement of worn turbocharger parts, Tru-Marine focuses on extending equipment life through high-quality repairs. Team members contribute to delivering reliable services that help customers maintain performance and manage costs effectively. The company's customer-centric approach offers opportunities to work closely with global clients in technically demanding environments.

Role Description

The Commercial Executive is a full-time, on-site role based in Rotterdam, responsible for supporting and growing Tru-Marine's commercial activities. Day-to-day tasks include managing customer inquiries, preparing quotations, and coordinating service bookings in close collaboration with internal technical and operations teams. The role involves following up on leads, maintaining relationships with existing customers, and identifying opportunities for additional services and solutions. The Commercial Executive will handle order processing, maintain accurate commercial documentation, and support contract and pricing negotiations within company guidelines. This position requires regular communication with customers and stakeholders, ensuring timely updates, high-quality service, and alignment with Tru-Marine's standards of operational excellence.

Qualifications

• Candidates should possess 2-3 years of relevant experience in sales quotation, customer administration, or commercial support.
• Experience in handling quotations, order fulfilment, and invoicing.
• Candidates should possess effective communication skills, including clear written and verbal communication with customers and internal teams.
• Candidates should possess customer service and following up skills, demonstrating responsiveness, reliability, and consistent relationship management.
• Candidates should have strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
• Experience in marine, offshore, or industrial services sectors is beneficial, especially in MRO or technical service environments.
• Proficiency in standard office software and basic business documentation (quotations, contracts, reports) is required.
• A relevant diploma or degree in business, commerce, or a related field is preferred, or equivalent practical experience.
• Ability to work on-site in Rotterdam, collaborate in a diverse team, and communicate comfortably in English; additional language skills are an advantage.
• Familiarity with ERP or invoicing systems will be an advantage