Club Manager

TrainMore; Zoetermeer; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Unlimited access to locations for you

OpenUp wellbeing partner

Academy learning

Birthday holiday

Company holidays exchange

Charity day

Salary with standard bonuses

Job summary

TrainMore is seeking a Club Manager in Amsterdam to lead one of its largest and most exclusive fitness clubs. You will oversee daily operations, ensure exceptional member experiences, manage the budget and drive commercial performance while growing the member base.

You will recruit, train, and coach a high-performing team across roles from trainers to front desk staff, maintaining brand standards and delivering outstanding hospitality.

Qualifications

• Proven experience in sales with a strong track record of hitting and exceeding KPIs.
• Background in hospitality or other customer-facing environments with a service-first mindset.
• Experience with P&L or commercial budget responsibility.
• Excellent communication skills - confident when engaging with both teams and stakeholders.

Responsibilities

• Lead the daily operations of the club - member experience to safety, staffing and cleanliness.
• Own the club's commercial performance, including budget and KPI management.
• Drive local sales and marketing efforts to grow the member base.
• Recruit, train, and develop a strong and motivated team - from personal trainers to front desk staff and cleaners.
• Create a positive and professional team environment that drives engagement and performance.
• Be the local face of TrainMore and ensure brand standards are met.
• Collaborate with HQ and regional stakeholders to align on goals, strategy and performance.
• Demonstrate proactive thinking and coach your team to do the same.
• Understand how to control costs without compromising on quality and give examples in a club environment.
• Celebrate achievements and meet/exceed targets and KPIs such as member growth, retention and NPS.

Skills

Sales experience

Leadership

Hospitality focus

P&L / budgeting

Communication skills

Team development

Job description

As Club Manager at TrainMore, you're the heartbeat of the club. You lead with energy, inspire your team to perform at their best, and take ownership of your club's results. You're responsible for creating a high-performance culture where service, sales and team development come together.

You don't just talk the talk - you walk it. You know what great hospitality looks like, and you thrive in a fast-paced, commercial environment. You're sales-driven, member-focused, and you love seeing your club grow. Ready to lead your own club?

Key Responsibilities

• You lead the daily operations of the club - from member experience to safety, staffing and cleanliness.
• You take ownership of your club's commercial performance, including budget and KPI management.
• You drive local sales and marketing efforts to grow the member base.
• You recruit, train, and develop a strong and motivated team - from personal trainers to front desk staff and cleaners.
• You create a positive and professional team environment that drives engagement and performance.
• You are the go-to person for both members and your team - you set the tone and lead by example.
• You act as the local face of TrainMore and ensure brand standards are met at all times.
• You collaborate with HQ and regional stakeholders to align on goals, strategy and performance.
• You demonstrate proactive thinking and coach your team to do the same.
• You understand how to control costs without compromising on quality - and can give examples of how you'd do this in a club environment.
• You celebrate achievements and know what it takes to consistently meet and exceed targets and KPIs such as member growth, retention and NPS.

You

• Proven experience in sales with a strong track record of hitting and exceeding KPIs.
• A background in hospitality or other customer-facing environments with a service-first mindset.
• Experience with P&L or commercial budget responsibility.
• Excellent communication skills - confident when engaging with both teams and stakeholders.
• A hands-on, proactive attitude and a natural leadership style.
• A track record of building strong, high-performing teams.
• Results-driven, with a strong sense of accountability and ownership.
• A personal passion for fitness, health or sport - and you lead by example.
• Experience in the fitness or leisure industry is a plus, but not essential.

We offer

• The opportunity to manage one of Amsterdam's largest and most exclusive fitness clubs, equipped with state-of-the-art facilities.
• The chance to shape and deliver unparalleled experiences for our members.
• Be part of a company with a meaningful mission.
• Excellent salary.
• 26 holidays (free on your birthday!).
• Exchange of public holidays.
• Charity work one day per year.
• Unlimited access to all our first-class locations for you and a +1.
• At Urban Gym Group, well-being is a priority. That's why you and your family members enjoy unlimited access to the support services offered by our well-being partner, OpenUp.
• Learning via our in- and external Academy.
• 750 amazing colleagues who challenge themselves and each other.

Are you ready to lead your own club and grow with one of the most exciting fitness brands in the Netherlands?