Client Services AVP - Dutch Markets

STATE STREET CORPORATION; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Job summary

State Street Corporation in Amsterdam seeks a proactive client service professional to support back-office services for Dutch and Belgian markets, driving client satisfaction through proactive outreach. You will engage with asset managers and owners, manage operational matters, and coordinate client communications and training.

The role emphasizes governance, risk management, and collaboration with internal teams to deliver quality service, support regulatory updates, and contribute to revenue

Qualifications

• Bachelor degree or similar qualification.
• 5-7 years’ experience in the financial services sector is preferred.
• Experience in custody and/or fund accounting is an asset.
• Proficiency in English and Dutch (preferred).

Responsibilities

• Proactive engagement with clients and proactive outreach on operational matters.
• Status reporting of open items and current activities.
• Coordinate client communications, trainings, and demos with subject matter experts.
• Support client governance, KPI reporting, and remediation planning.
• Identify cross-selling opportunities and contribute to revenue growth.

Skills

English language

Dutch language

Education

Bachelor degree or similar qualification

Job description

State Street Corporation in Amsterdam seeks a proactive client service professional to support back-office services for Dutch and Belgian markets, driving client satisfaction through proactive outreach. You will engage with asset managers and owners, manage operational matters, and coordinate client communications and training.

The role emphasizes governance, risk management, and collaboration with internal teams to deliver quality service, support regulatory updates, and contribute to revenue