Client Operations Manager

Unibail-Rodamco Germany GmbH; Netherlands; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Bonus schemes

Pension plans

Health and wellbeing support

Medical and dental options

Learning and development programmes

Internal mobility and international.

Job summary

Unibail-Rodamco Germany GmbH in the Netherlands is seeking a Client Operations Manager to orchestrate brand activations, media campaigns, kiosks and pop-up concepts across our destinations. You will work with teams in the Netherlands, Sweden and the UK to deliver projects that drive client success and commercial performance.

You will lead projects from concept to completion, coordinating logistics, installations and operational planning while ensuring health and safety standards and delivering

Qualifications

• Experience delivering projects within brand experience, events, media, marketing, retail or commercial environment.
• Love taking ownership and seeing projects through from concept to completion.
• Highly organised, with strong attention to detail and ability to manage multiple priorities.
• Enjoy building relationships and collaborating with clients, agencies, contractors and internal stakeholders.
• Natural problem-solver who can think on their feet and find practical solutions.
• Thrive in a fast-paced, dynamic environment with a proactive, can-do mindset.
• Take pride in delivering exceptional experiences and achieving results.
• Speak English and Dutch.

Responsibilities

• Manage delivery of brand activations, media campaigns, retail kiosks and pop-up concepts to high standards.
• Partner with clients, agencies, contractors and internal teams across the Netherlands and Northern Europe to realise commercial opportunities.
• Lead projects from concept through to completion, coordinating logistics, installations, fit-outs, removals and planning.
• Provide technical and operational expertise to support client objectives and business goals.
• Ensure compliance with health & safety, risk management and standards to protect assets and reputation.
• Identify innovative opportunities, manage budgets and contribute ideas to grow revenue and client experience.
• Collaborate with Westfield Rise and Specialty Leasing teams to share best practices.

Skills

Brand experience

Ownership

Project management

Organizational skills

Relationship building

Problem solving

Proactive

English

Dutch

Job description

Overview

We’re looking for a Client Operations Manager to join our Westfield Rise and Specialty Leasing team in the Netherlands. In this role you will orchestrate brand activations, media campaigns, retail kiosks and pop‑up concepts across our destinations, working closely with teams across the Netherlands, Sweden and the UK to deliver successful projects that drive client success and commercial performance.

Responsibilities

• Manage the delivery of brand activations, media campaigns, retail kiosks and pop‑up concepts, ensuring projects are executed safely, smoothly and to an exceptional standard.
• Partner with clients, agencies, contractors and internal teams across the Netherlands and Northern Europe to bring commercial opportunities to life.
• Lead projects from concept through to completion, coordinating logistics, installations, fit‑outs, removals and operational planning.
• Provide technical and operational expertise, offering practical solutions that support both client objectives and business goals.
• Ensure compliance with health & safety, risk management and operational standards, protecting assets, visitors and reputation.
• Support commercial growth by identifying innovative opportunities, managing budgets and contributing ideas that enhance revenue and the client experience.
• Collaborate closely with colleagues across Westfield Rise and Specialty Leasing, sharing best practice and contributing to wider regional and business priorities.

Qualifications

• Experience delivering projects within a brand experience, events, media, marketing, retail or commercial environment.
• Love taking ownership and seeing projects through from concept to completion.
• Highly organised, with strong attention to detail and the ability to manage multiple priorities at once.
• Enjoy building relationships and collaborating with clients, agencies, contractors and internal stakeholders.
• Natural problem‑solver who can think on their feet and find practical solutions.
• Thrive in a fast‑paced, dynamic environment and bring a proactive, can‑do approach to your work.
• Take pride in delivering exceptional experiences and achieving results.
• Speak English and Dutch.

Benefits

• Bonus schemes and pension plans.
• Health and wellbeing support.
• Medical and dental options (where applicable).
• Learning and development programmes.
• Internal mobility and international career opportunities.
• Flexible and hybrid working arrangements.
• Generous holiday allowances.
• Employee wellbeing initiatives and mental health support.
• Location‑specific benefits such as extended annual leave, wellbeing allowances, meal allowances and commuting support.

Equal Opportunity Employer

We’re proud to be an equal opportunities employer and we welcome applications from people with different backgrounds, perspectives and experiences. Applications are evaluated fairly and without discrimination based on disability, age, gender, origin, religion, sexual orientation or any other legally protected characteristic. If you need any adjustments during the recruitment process, please let us know so we can support you.