Client Operations Coordinator

Ohpen; Amsterdam; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

Join a leading fintech company as a Client Operations Coordinator in Amsterdam, where you will drive innovation and support client relationships. This role offers the chance to grow professionally while ensuring efficient processes and collaboration within the team. You will play a crucial role in the growth of the savings and investments technology market, with opportunities for career advancement.

Qualifications

• 2-4 years' experience in a client-facing role.
• Fluent in Dutch and excellent command of English.

Responsibilities

• Collaborate with Client Leads on monthly reporting and invoicing.
• Improve and organize internal processes to support Client Leads.
• Manage client-facing interactions while ensuring efficient processes.

Skills

Communication

Client Relationship Management

Commercial Mindset

Job description

Description

This is your chance to drive innovation and leave your mark in a rapidly transforming fintech industry because we are looking for a Client Operations Coordinator to join our team in Amsterdam.

Join us and take advantage of the chance to grow professionally, bring fresh ideas to the table, and help shape the future of the financial industry.

You’ll play an important role in making sure Ohpen can continue its growth in the savings and investments technology market.

About You

• You have 2-4 years' experience in a client-facing role, such as sales development representative or business development representative.
• You have a track record of building and maintaining client relationships and interactions with diverse stakeholders, preferably in the financial sector.
• You are fluent in Dutch and have an excellent command of English.
• You excel in communication, are highly reliable, and bring a strong commercially driven mindset.
• You thrive in a hybrid work environment and are excited about the opportunity to collaborate in person at our Amsterdam office.

Why us?

Briefing

As a Client Operations Coordinator, you will collaborate closely with our Client Leads, focusing on monthly reporting, meeting preparation, invoicing for clients, and internal projects while continuously learning on the job.

You will ensure consistency between processes for all clients, improving and organizing internal processes to support the Client Leads. You will balance client-facing interactions with a support role, ensuring efficient and consistent commercial processes across teams and geographies.

Success in this role comes down to effectively managing expectations, clearly defining what we can and cannot deliver, and having a pro-active and self-starting mindset.

Plus, with our on-the-job training, you’ll have all the support you need to continuously grow, refine your skills, and make a real impact. From this role, Ohpen offers the opportunity to grow into a Client Lead or another role in the longer term.