Operations Officer

Ohpen; Amsterdam; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work model

Gym access

Massage services

Healthy catered lunches

Social spaces

Job summary

Ohpen in Amsterdam is seeking an Operations Officer to join our small team and support back-office activities for domestic and international clients.

You’ll help run daily operations, assist in onboarding new clients, and coordinate with internal teams and external clients. Fluency in English is essential; Dutch is welcome but not required. The role combines hands-on operations with growth opportunities in a FinTech environment.

Qualifications

• Initial experience in an Operations role within financial services or a relevant educational background with a comparable traineeship or internship.
• Fluent in English; Dutch is welcome but not strictly required.
• Accurate, organized and structured with a sharp eye for detail under time pressure.

Responsibilities

• Processing daily back-office operations for domestic and international clients.
• Supporting onboarding of new clients and ensuring smooth client transitions.
• Coordinating day-to-day process tasks between internal teams and external clients.
• Monitoring and improving operational processes for efficiency and reliability.
• Collaborating with the Operations Lead and Implementations team to drive improvements.

Skills

Operations experience

Financial services

English fluency

Job description

Description

If you're looking for the perfect starting point in the thriving FinTech industry, you're in the right place.

Ohpen is looking for an Operations Officer to join our office in Amsterdam and closely collaborate with our Operations Lead and the wider Implementations team.

This is your opportunity to grow, innovate, and make an impact in a field that’s shaping the future of finance.

Briefing

Build a career, not just your next job

At Ohpen, you'll gain experience with cloud-native banking systems, work with leading financial institutions, and develop expertise in modern engineering and operational processes. The experience you build here can open doors to future opportunities in product, engineering, banking operations, or further specialization within Operations.

Your team

You'll join a small Operations team consisting of two senior specialists. We value ownership, initiative, and collaboration. You'll receive coaching and support while having the autonomy to take responsibility for your work - without micromanagement.

What you'll do

You'll be responsible for ensuring the smooth execution of back-office operations for our domestic and international BPO clients. Alongside running daily operations, you'll also support the onboarding of new clients.

Your responsibilities include:

• Processing inbound and outbound payments through the Ohpen Platform
• Managing investment fund orders and NAV processing
• Performing operational reconciliations
• Coordinating monthly acceptance testing for new platform releases
• Monitoring and improving daily operational processes

What success looks like

Accuracy and reliability are at the heart of everything we do. As an Operations Officer, you'll ensure that processes run efficiently, precisely, and seamlessly while continuously looking for opportunities to improve them.

Working at Ohpen

We work in a hybrid model, giving you the flexibility to work from home while staying connected with your colleagues in our Amsterdam office in Rokin.

When you're in the office, you'll have access to:

• A fully equipped gym with weekly kickboxing sessions
• Professional massage services
• Healthy catered lunches
• A pool table, arcade, and other social spaces

About You

• You have initial experience in an Operations role within financial services, or a relevant educational background complemented by a comparable traineeship or internship.
• You are fluent in English and Dutch would be welcome – not strictly required.
• You are accurate, organized and structured with a sharp eye for detail even under time pressure.
• You are motivated to take ownership of your work and grow into working independently, with the coaching and support of your team along the way.
• You are keen to support communication flowing smoothly between internal teams and external clients as you help coordinate day-to-day process tasks.
• You are curious about fintech and eager to learn to improve existing ways of working.

Why us?