Client Advisor Rotterdam

Diesel; Rotterdam; Presencial; EUR 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Development opportunities in Diesel/OT

Employee discount on Diesel and other}

Awesome, young and dynamic team

Highly inclusive working environment

Lunch vouchers

Descripción de la vacante

Diesel seeks a Client Advisor for its Bijenkorf Rotterdam department store to build meaningful client relationships and deliver a personalized, elevated shopping experience.

You will welcome clients on the floor, act as a Brand Ambassador, and maintain high luxury standards while staying current on trends. Dutch and English language proficiency is mandatory.

Formación

• Proven track record delivering sales in a luxury retail environment.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills and commercial mindset.
• Digitally aware and open to new ways of working.
• Ability to interact effectively with foreign clients.
• Passion for Diesel Brand, product and heritage.

Responsabilidades

• Welcome and assist each client providing an excellent in-store experience at all times, by understanding client desires and creating a hand-crafted experience
• Act as a Brand Ambassador able to represent the image and the values of the brand in terms of standing, knowledges and contents
• Create a long-term authentic bond with clients, nurturing meaningful and loyal relationships through personal connections and CRM initiatives
• Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results
• Prove Brand and product knowledge and be up-to-date with new trends and competitors
• Ensure and maintain the shop floor and visual display high luxury standard, complying with Company operational guidelines and stock procedures.

Conocimientos

Luxury retail

Clientelling

Communication

Interpersonal skills

Multilingual Dutch/English

Digital literacy

Herramientas

CRM software

POS systems

Descripción del empleo

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. For our Department Store – Bijenkorf Rotterdam – we are now recruiting a Client Advisor who will be in charge of building meaningful relationships with our clients and of delivering a personalized and elevated shopping experience.

Main Responsibilities

• Welcome and assist each client providing an excellent in-store experience at all times, by understanding client desires and creating a hand-crafted experience
• Act as a Brand Ambassador able to represent the image and the values of the brand in terms of standing, knowledges and contents
• Create a long-term authentic bond with clients, nurturing meaningful and loyal relationships through personal connections and CRM initiatives
• Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results
• Prove Brand and product knowledge and be up-to-date with new trends and competitors
• Ensure and maintain the shop floor and visual display high luxury standard, complying with Company operational guidelines and stock procedures.

Requirements

• A proven track record delivering sales in a luxury retail environment, as well in Clientelling activities
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills and commercial mindset
• Digitally aware and open to new ways of working
• Ability to interact effectively with foreign clients
• Passion for Diesel Brand, product and heritage

Language proficiency: Dutch and English are mandatory. Any additional language is considered a strong plus

What We Offer

• A range of development opportunities in Diesel and OTB group Store network in The Netherlands and abroad
• A Employee discount on Diesel and on other exclusive OTB Group Brands
• An awesome, young and dynamic team
• Highly inclusive working environment
• Lunch vouchers

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.

#DSL

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