Deputy Boutique Manager - Amsterdam

Projob; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Professional development

Global mobility programme

International working environment

Job summary

Projob is seeking a Deputy Boutique Manager in Amsterdam for a luxury fashion house. You will drive sales, coach a Sales Associates team, and maintain an exceptional client experience on the shop floor.

You will report to the Boutique Manager, monitor KPIs, and coordinate client activities, store events and merchandising. This role requires 5+ years in luxury retail management, fluency in Dutch and English, and a proactive client-focused approach.

Qualifications

• At least 5 years of management experience within luxury retail.
• Proven experience managing and developing a retail sales team.
• Strong knowledge of the luxury market and its clientele.
• Commercial mindset and confidence working with sales targets and KPIs.
• Strong communication, organisational and leadership skills.
• Fluency in Dutch and English; another language is an advantage.

Responsibilities

• Driving sales and monitoring KPIs, conversion rates and boutique targets.
• Attracting new clients and building long-term relationships with existing clientele.
• Coaching, training and developing Sales Associates in service and selling skills.
• Maintaining a strong presence on the shop floor and supporting daily operations.
• Analyzing sales performance and identifying opportunities to grow the business.
• Coordinating client activities, in-store events and local events.
• Ensuring excellent service standards and an exceptional client experience.
• Supporting stock monitoring and high merchandising standards.

Skills

Luxury retail management

People development

Clienteling

Sales targets

Leadership

Tools

POS systems

Stock management software

Job description

Over het bedrijf

Our client is an international organisation operating within the premium retail segment. The company is known for its strong focus on quality, service and delivering a highly personal customer experience.

Building long-term client relationships is central to the organisation. Employees work in a professional and international environment where customer focus, commercial awareness, presentation and attention to detail are highly valued.

The organisation offers a dynamic working environment with high quality standards and opportunities for personal and professional development within an international setting.

Salaris en aantal uur per week

• Salary: to be discussed


• 40 hours per week


• Start: As soon as possible

Over de functie

Deputy Boutique Manager – Amsterdam

Are you an experienced luxury retail manager who enjoys developing people and driving commercial results? For our client, an internationally renowned luxury fashion house, we are looking for a Deputy Boutique Manager in Amsterdam. You combine hands‑on leadership with excellent client service and help create an exceptional boutique experience.

The organisation

Our client is a prestigious international luxury fashion house with a strong heritage and a distinctive position within the high-end fashion industry. Craftsmanship, quality and exceptional client service are central to the organisation.

You will work in their boutique in Amsterdam, where you become part of an international and professional retail environment. The team shares a strong passion for luxury, fashion and personalised service.

The role

As Deputy Boutique Manager, you work closely with the Boutique Manager and support the daily management of the boutique and sales team. You are highly visible on the shop floor and set the standard for service, commercial performance and professionalism.

You closely monitor sales results, client development and team performance. At the same time, you coach Sales Associates and help them strengthen their commercial and clienteling skills.

Your responsibilities include:

• driving sales and monitoring KPIs, conversion rates and boutique targets;


• attracting new clients and building long-term relationships with existing clientele;


• coaching, training and developing Sales Associates in service and selling skills;


• maintaining a strong presence on the shop floor and supporting the team during daily operations;


• analysing sales performance and identifying opportunities to grow the business;


• coordinating client activities, in-store events and relevant local events;


• ensuring excellent service standards and an exceptional client experience;


• You also support the operational and visual side of the boutique. This includes monitoring stock requirements and ensuring high merchandising standards.

In addition, you will:

• monitor merchandise needs and support appropriate stock levels;


• oversee window displays and in-store product presentations;


• organise and contribute to store meetings, training and product knowledge sessions;


• ensure company procedures regarding security, cash, merchandise and administration are followed;


• help resolve operational issues that may affect service or productivity;


• support opening and closing procedures and oversee boutique security;


• take responsibility for additional boutique activities when required;


• You report directly to the Boutique Manager.

What you bring

You understand what excellent service means within luxury retail and know how to translate this into strong team and commercial performance. You enjoy coaching others while remaining actively involved on the shop floor.

For this position, you bring:

• at least 5 years of management experience within luxury retail;


• proven experience managing and developing a retail sales team;


• strong knowledge of the luxury market and its clientele;


• a commercial mindset and confidence working with sales targets and KPIs;


• strong communication, organisational and leadership skills;


• the ability to set priorities in a fast-paced retail environment;


• fluency in Dutch and English, with another language considered an advantage.


• You are proactive, client-focused and comfortable taking ownership. Your affinity with fashion and luxury helps you understand both the organisation and its clientele.

What we offer

This is a full-time position of 40 hours per week, based in a luxury boutique in Amsterdam.

Our client offers:

• a competitive salary;


• travel compensation and a pension scheme;


• structured opportunities for professional and personal development;


• long-term career opportunities within an international luxury organisation;


• access to a global mobility programme with worldwide opportunities;


• an international working environment.

Thursday 10th of September

Please note that we agreed with our clients to only introduce them to candidates who already live near the job location. Although you might be willing to relocate or commute, this is not an adequate option.