Full time Client Advisor - Amsterdam

Moncler S.P.A.; Amsterdam; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Stone Island in Amsterdam's Pieter Cornelisz Hooftstraat boutique is seeking a full-time Client Advisor who shares our spirit of independence, luxury service, and innovation. You will welcome clients, present the collection with confidence, and contribute to a premium, personalized shopping experience in a fast-paced luxury environment.

You will drive sales, maximize opportunities through cross-selling, and support store operations and stock, including visual merchandising, opening and closing

Qualifications

• Previous experience in sales roles.
• Experience in structured luxury fashion/retail companies is a plus.
• Previous international experience both in professional and non-professional contexts.
• Passion for retail, client service and the luxury fashion industry.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills.
• Willingness to evolve in the organisation.
• Fluency & sophistication in Dutch and English, another language is a plus.
• Digitally aware and open to new ways of working.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross- selling
• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store's visual merchandising standards
• Opening & closing responsibilities

Skills

Sales experience

Luxury retail understanding

Communication skills

Dutch & English fluency

Job description

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full-time Client Advisor to join our team at our Pieter Cornelisz Hooftstraat boutique.

Your Impact

The Day-To-Day

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross- selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store's visual merchandising standards
• Opening & closing responsibilities

Qualifications

• Previous experience in sales roles;
• Experience in structured luxury fashion/retail companies is a plus;
• Previous international experience both in professional and non-professional contexts;
• Passion for retail, client service and the luxury fashion industry;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills;
• Willingness to evolve in the organisation;
• Fluency & sophistication in Dutch and English, another language is a plus;
• Digitally aware and open to new ways of working;
• Ability to work in a fast-paced, changing environment.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.