Change & Configuration Leader - Hybrid, Delft

We ARE Renewables; Delft; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

We ARE Renewables is seeking a Configuration and Change Manager for a client in the energy sector. You will lead Change and Configuration Management, ensuring controlled changes, accurate CMDB data and effective CAB governance.

The role bridges technology and process, coordinating ITIL-aligned practices within a hybrid Delft setting. Qualification requirements include HBO-level IT management, 5+ years in Telecom/OT, and ITIL certification, with hands-on experience in ServiceNow, BMC Remedy and

Qualifications

• HBO level education in a technical field (informatic/IT management) required.
• At least 5 years of Telecom and OT domain experience.
• Minimum 5 years as Change and/or Configuration Manager.
• ITIL certification is required.
• Knowledge of ITSM tools such as ServiceNow, BMC Remedy and TOPdesk is essential.
• Certification in Configuration Management is preferred.

Responsibilities

• Lead and coordinate the Change Management process.
• Design, implement, manage and improve Change Management processes.
• Chair the Change Advisory Board (CAB).
• Manage change calendar and catalog; ensure proper planning.
• Register approved/rejected changes and communicate with stakeholders.
• Keep the default changes list up to date.
• Be the point of contact for Change Management escalations.
• Draft procedures and reports on status and health of Change Management.
• Ensure changes are correctly processed in the CMDB.
• Lead and coordinate the Configuration Management process.
• Set up and maintain the CMDB and supplier relationships.
• Advise on Identification/registration of Configuration Items (CIs).
• Maintain relationships and classifications of CIs.
• Ensure data integrity, quality and availability of configuration data.
• Coordinate CMDB audits and manage stakeholder reporting.

Skills

Change management

Configuration management

ITIL knowledge

Stakeholder communication

Education

HBO level in Technical Informatics / IT Management

ITIL certification

Tools

ServiceNow

BMC Remedy

TOPdesk

Job description

We ARE Renewables is seeking a Configuration and Change Manager for a client in the energy sector. You will lead Change and Configuration Management, ensuring controlled changes, accurate CMDB data and effective CAB governance.

The role bridges technology and process, coordinating ITIL-aligned practices within a hybrid Delft setting. Qualification requirements include HBO-level IT management, 5+ years in Telecom/OT, and ITIL certification, with hands-on experience in ServiceNow, BMC Remedy and