Change & Configuration Manager

We ARE Renewables; Delft; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

We ARE Renewables is seeking a Configuration and Change Manager for a client in the energy sector. You will lead Change and Configuration Management, ensuring controlled changes, accurate CMDB data and effective CAB governance.

The role bridges technology and process, coordinating ITIL-aligned practices within a hybrid Delft setting. Qualification requirements include HBO-level IT management, 5+ years in Telecom/OT, and ITIL certification, with hands-on experience in ServiceNow, BMC Remedy and

Qualifications

• HBO level education in a technical field (informatic/IT management) required.
• At least 5 years of Telecom and OT domain experience.
• Minimum 5 years as Change and/or Configuration Manager.
• ITIL certification is required.
• Knowledge of ITSM tools such as ServiceNow, BMC Remedy and TOPdesk is essential.
• Certification in Configuration Management is preferred.

Responsibilities

• Lead and coordinate the Change Management process.
• Design, implement, manage and improve Change Management processes.
• Chair the Change Advisory Board (CAB).
• Manage change calendar and catalog; ensure proper planning.
• Register approved/rejected changes and communicate with stakeholders.
• Keep the default changes list up to date.
• Be the point of contact for Change Management escalations.
• Draft procedures and reports on status and health of Change Management.
• Ensure changes are correctly processed in the CMDB.
• Lead and coordinate the Configuration Management process.
• Set up and maintain the CMDB and supplier relationships.
• Advise on Identification/registration of Configuration Items (CIs).
• Maintain relationships and classifications of CIs.
• Ensure data integrity, quality and availability of configuration data.
• Coordinate CMDB audits and manage stakeholder reporting.

Skills

Change management

Configuration management

ITIL knowledge

Stakeholder communication

Education

HBO level in Technical Informatics / IT Management

ITIL certification

Tools

ServiceNow

BMC Remedy

TOPdesk

Job description

We ARE Renewables is looking for a Configuration and Change Manager for one of our clients in the energy sector.

At OTI&T, stability, reliability, and continuous improvement are central. The Configuration & Change Manager plays a key role in managing assets, configurations, and changes within networks, platforms, and systems. You act as the link between technology and process and are responsible for ensuring controlled changes and reliable configuration data.

Tasks and Responsibilities

Responsibilities

Change Management

• Leading and coordinating the Change Management process.
• Designing, implementing, managing, and continuously improving the Change Management process.
• Chair of the Change Advisory Board (CAB).
• Management of the change calendar and change catalog.
• Ensuring proper planning of changes and preventing conflicting changes.
• Registering approved and rejected changes and communicating about this with stakeholders.
• Keeping the list of default changes up to date.
• Point of contact for escalations regarding Change Management.
• Drafting procedures and reports on the status and health of the Change Management process.
• Ensuring that changes are correctly processed in the CMDB.

Configuration Management

• Leading and coordinating the Configuration Management process.
• Designing, implementing, managing, and continuously improving the Configuration Management process.
• Setting up and maintaining the CMDB and supplier relationships.
• Advising on the identification and registration of Configuration Items (CIs).
• Establishing and maintaining relationships between CIs.
• Classifying Configuration Items.
• Ensuring that CIs remain correctly registered, even after changes.
• Responsible for the integrity, quality, and availability of configuration data.
• Coordinating and initiating CMDB audits.
• Managing stakeholder communication, procedures, and reporting.
• Point of contact for Configuration Management escalations.

Key Requirements

• Higher professional education (HBO) working and thinking level, preferably in Technical Informatics, Technical Business Administration, or IT Management.
• At least 5 years of experience within the Telecom and OT domain.
• Minimum of 5 years of experience as a Change and/or Configuration Manager
• In possession of an ITIL certification
• Knowledge of ITSM tools such as ServiceNow, BMC Remedy, and TOPdesk.
• Certification Configuration Management

Location: Delft + Hybrid

Duration: October 2026 - October 2027 (Extension is possible)