Carrier Account Executive

CtrlChain; Eindhoven; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

26 vacation days

Pension plan & travel allowance

Vitality Allowance & daily office lunс

High-performance sales culture

Job summary

CtrlChain is seeking a Carrier Account Executive to expand and optimize its carrier network across Europe. You will own a portfolio of carriers and work closely with Sales to win new business while improving margins and capacity.

You will proactively expand the carrier base, onboard carriers, and drive automation to increase competitiveness. Strong analytical KPI focus and a system-first mindset are essential.

Qualifications

• Experience in transport, freight forwarding, or logistics coordination.
• Experience onboarding carriers, carrier communications, and daily operations.

Responsibilities

• Build and scale the carrier network across Europe.
• Onboard and activate carriers in CtrlChain systems; drive system adoption.
• Collaborate with Sales on RFPs and new business; provide competitive carrier solutions.
• Monitor KPIs and drive improvements in service, reliability, and margins.
• Ensure carrier data is accurate and provide insights to pricing, planning and strategy.
• Identify gaps and opportunities to improve network performance.

Skills

Carrier network management

Carrier onboarding

KPI tracking

English & Dutch

Job description

Description

Do you have experience managing carrier networks and want to directlyimpactcommercial success? AtCtrlChain,we’relooking for a drivenCarrier Account Executiveto expand and optimize our carrier network across Europe.

About us

Over the past eight years,CtrlChainhas built a powerful and trusted ecosystem to simplify and modernize the transport andlogisticssector. Now,we'remaking this ecosystem fully available to our customers, both shippers and carriers.

Our system brings digital transformation to an industry long reliant on outdated processes, offering smart tools that enhance visibility, streamline compliance, andoptimizeoperations. The result? A more efficient, transparent, and effortless way of working for everyone involved!

We’regrowing fast and expanding our carrier network across Europe. As our network grows, the Carrier Team plays a key role in ensuring carriers are onboarded, activated in our systems, and ready to support our commercial growth.

The role

As a Carrier Account Executive, you own a portfolio of carriers and play a key role in expanding capacity, improving margins, and supporting Sales in winning new business.

You actively build and improve the carrier network, ensuring we have the right capacity, performance, and competitiveness to support growth. You play a key role in improving automation, service KPIs, margins, and win-rate.

Whatyou’lldo

Build and scale the carrier network

• Proactively expand the carrier base for existing and new lanes
• Ensure strong capacity coverage aligned with business needs
• Identifyand onboard new carriers to improve competitiveness

Drive onboarding & automation

• Onboard and activate carriers inCtrlChainsystems
• Ensure full system adoption and drive a system-first way of working
• Increase automation by ensuring carriers use all relevant tools

Support Sales & improve win-rate

• Work closely with Sales on RFPs and new business
• Provide competitive carrier solutions and fast turnaround
• Contribute directly to improving win-rate

Optimizeperformance & margins

• Monitor carrier KPIs and proactively drive improvements
• Improve service performance (reliability, responsiveness)
• Optimizecarrierselectionto improve margins

Deliver insights & improve decisions

• Ensure carrier data isaccurate, complete, and usable
• Provide insights to support pricing, planning, and strategy
• Identifystructural gaps and improvement opportunities in the network

Who You Are

You’recommercially aware, proactive, and comfortable working at the intersection of operations and Sales.

You will thrive in this role if you:

• Have 5–8 years of experience in transport, freightforwarding, orlogisticscoordination.
• Have experience with carrier onboarding, communication, and daily operations.
• Take a proactive approach to expanding carrier capacity on existing and new lanes.
• Are comfortable working with KPIs and continuously improving performance (service, responsiveness, reliability).
• Have a system-first mindset and ensure tools are used effectively.
• Understand how your work impacts Sales win-rate, margins, and competitiveness.
• Are structured, responsive, and take ownership.
• Professional level of English and Dutch.
• Third European language is preferred (ideally German, French, Polish).

Why joinCtrlChain?

• Direct impact on win-rate, margins, and growth
• High ownership and autonomy
• Work closely with Sales and commercial teams
• Fast-paced scale-up environment

What We Offer

• Competitive salary & benefits
• 26 vacation days
• Fully paid pension plan & travel allowance
• Vitality Allowance & daily office lunches
• A high-performance, collaborative sales culture
• The opportunity to shape the future of digital logistics