Account Manager Real Estate - EMEA

Chainels; Rotterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Annual personal development budget

Clear growth opportunities

Collaborative work environment

25 days of annual leave

Job summary

A fast-growing proptech scale-up is seeking an experienced Account Manager to manage a portfolio of enterprise and mid-market customers. In this role, you will act as a trusted advisor, lead renewal cycles, and identify upsell opportunities. The ideal candidate has over 3 years of B2B account management experience, strong communication skills in Dutch and English, and a passion for the real estate industry. This position offers a competitive salary, a hybrid working model, and clear growth opportunities.

Qualifications

• 3+ years of experience in Account Management, partnerships, or sales in a B2B environment.
• Excellent communication skills in Dutch (full professional proficiency) and English (C1).
• Strong affinity with the real estate industry.

Responsibilities

• Manage a portfolio of ~15 enterprise accounts and ~15 mid-market customers.
• Lead the full renewal cycle: prepare tailored offers and negotiate pricing.
• Deliver engaging demos and value-driven proposals.

Skills

Account management experience

Communication skills in Dutch

Communication skills in English

Solution-oriented mindset

Stakeholder management

Education

Degree in Business, Economics, Marketing, Hospitality, or related field

Job description

Chainels Rotterdam, South Holland, Netherlands

Account Manager Real Estate - EMEA at Chainels

Chainels is a fast‑growing proptech scale‑up transforming how real estate owners and tenants collaborate. Our SaaS platform is trusted by leading real estate investors and is used across more than 20 countries in Europe.

What you’ll do

Own and grow a strategic customer portfolio

• Manage a portfolio of ~15 enterprise accounts and ~15 mid‑market customers.
• Act as a trusted advisor and primary point of contact, with a high‑touch approach that drives retention, adoption, and expansion.

Drive renewals with confidence

• Lead the full renewal cycle: prepare tailored offers, negotiate pricing, and document insights that inform growth decisions.
• Develop creative, customer‑centric solutions that balance client needs with Chainels’ long‑term goals.

Lead expansion & upsell opportunities

• Spot upsell potential proactively and create awareness around new features and modules.
• Deliver engaging demos and value‑driven proposals to key stakeholders.
• Translate complex solutions into clear, compelling stories that resonate with customer objectives.
• Identify early signs of churn or downgrades and take action to re‑engage customers.
• Manage escalations with a solution‑oriented mindset and ensure clear communication throughout.

Onboarding & process

• Collaborate with the implementation manager and participate in on‑site onboarding activations.

What you bring

• 3+ years of experience in Account Management, partnerships, or sales within a B2B environment.
• A completed degree in Business, Economics, Marketing, Hospitality, or a related field.
• Excellent communication skills in Dutch (full professional proficiency) and English (C1).
• Strong affinity with the real‑estate industry and a proactive, solution‑oriented mindset.
• Ability to build trust, manage complexity, and influence stakeholders at various levels.

What we offer

• Strong employment package with competitive salary, solid commission structure, and modern pension plan.
• Annual personal development budget for training, certifications, conferences, and professional memberships.
• Clear growth opportunities and a personalized development path.
• A collaborative, international, and ambitious work environment where we celebrate results and share learnings (including failures).
• Hybrid working model (three days in the office) with phone and laptop provided.
• 25 days of annual leave and a healthy work‑life balance.
• Regular team outings, Friday drinks, and company trips.

We are currently not hiring applicants who live outside of the EU.

We are off during the holidays and will be back after 5 January 2026. Your application will be evaluated after this date.

Job Details

• Seniority level: Mid-senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Software Development