Key Account Manager

CtrlChain; Eindhoven; On-site; EUR 44,640 - 55,800; Full time

Benefits offered by this job

Gross salary between €4,000–€5,000

26 vacation days + 15 workcation days

Fully paid pension plan and travel allowance

Free daily office lunches

Gym membership

Regular team events

Job summary

A fast-growing logistics company is looking for a Key Account Manager to drive new business and expand existing accounts. The role involves building customer relationships across Europe and requires experience in value-based sales, preferably in logistics. The successful candidate will work in a dynamic environment, focusing on customer success and strategic growth. Competitive salary and comprehensive benefits offered.

Qualifications

• Minimum of 2 years working in value-based sales, ideally in logistics or supply chain.
• Fluent in Dutch (C2 level) and English; Spanish is a plus.
• Experience in building new business and managing key accounts.

Responsibilities

• Build and expand customer network across Europe, focusing on the Netherlands.
• Drive new business acquisition and expansion of existing customer accounts.
• Collaborate with a diverse internal team to provide comprehensive customer support.

Skills

Sales expertise

Customer relationship management

Proactive acquisition

Logistics knowledge

B2B experience

Education

Bachelor’s degree in a commercial field

Job description

Key Account Manager

CtrlChain is looking for a Key Account Manager to join our dynamic and ambitious sales team. If you're a results-driven individual who thrives on new business acquisition, building and expanding strong customer relationships, identifying growth opportunities, and increasing revenue through strategic account management—we want to hear from you.

What You’ll Do

• Build and expand our customer network across Europe, with a focus on the Netherlands.


• Drive both new business acquisition and expansion of existing customer accounts.


• Identify leads, initiate outreach, and rapidly develop client relationships.


• Sell value-added services across SaaS and transportation solutions.


• Understand and communicate the value CtrlChain brings to the digitalization of logistics.


• Share our commitment to sustainability and innovation.


• Collaborate with a diverse internal team to provide comprehensive customer support.


• Grow and nurture long-term customer relationships.


• Use your online and offline networks for business acquisition and strategic business development.


• Drive customer success by offering impactful logistics and TMS solutions.


• Maintain a well-organized CRM pipeline and manage your agenda proactively.


• Master the complete customer lifecycle—from lead generation to first shipment and beyond.


• Coach clients on how CtrlChain’s platform enhances their logistics processes.


• Conduct business reviews with larger accounts.


• Be a trusted advisor and problem-solver for clients using both software and transport services.


• Work closely with Marketing to increase market reach and support campaigns.

Who You Are

• Bachelor’s degree (HBO level) in a commercial field or equivalent professional experience.


• Minimum of 2 years working in value-based Sales, ideally in logistics or supply chain.


• Fluent in Dutch (C2 level) and English; Spanish is a plus.


• Experience in B2B transportation services or a SaaS is a big plus.


• Experience in building new business and managing key accounts.


• Bold, daring, and commercially driven.


• Creative, pragmatic, and tech-savvy.


• Customer-obsessed and motivated by results.


• In-depth knowledge of systems and their business value.


• Proactive mindset toward cold acquisition and lead follow-up.


• Structured, with excellent prioritization and time-management skills.


• Market-savvy, with deep understanding of our services and competitive landscape.


• Creative in sales, with a solutions-driven approach.


• Able to assess customer potential and strategize for long-term growth.


• Outstanding relationship builder and account developer.


• Bold enough to challenge clients to evolve their logistics & TMS operations.


• Team-oriented, collaborating across departments.


• A culture-shaper who motivates others and leads by example.


• Passionate about excellence, teamwork, and going the extra mile.

What We Offer

At CtrlChain, we empower top talent to excel. Here\'s what you can expect:

• A key role in a fast-growing scale-up transforming the logistics industry.


• Gross salary between €4,000–€5,000 (fixed, no bonus or commission structure).


• 26 vacation days + 15 workcation days (work from anywhere!).


• Fully paid pension plan and travel allowance.


• Free daily office lunches.


• Gym membership, and regular team events.


• A chance to work with modern, cutting-edge technologies.


• A collaborative and empowering work culture where ideas and ownership matter.

Ready to Join Us?

Be part of a company that’s redefining logistics and sustainability.

Apply now and help us shape the future at CtrlChain!