BMC Helix ITSM Consultant — Dutch/English Expert (Remote)

World Aquatics; Maastricht; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid (mostly remote)

Competitive salary

Challenging projects

Professional growth

Résumé du poste

Tiberone is seeking a skilled BMC Helix ITSM Consultant fluent in Dutch and English to join our IT team. You will design, develop, and maintain ITSM solutions, configuring and customizing BMC Helix ITSM while collaborating with cross-functional groups.

With at least five years of hands-on experience, you will perform upgrades, ensure security compliance, document processes, and train end-users. Excellent problem-solving, communication skills, and ITIL familiarity are required, along with

Qualifications

• Fluency in Dutch and English
• Minimum 5 years' experience with BMC Helix ITSM development
• Strong knowledge of ITSM processes and ITIL familiarity
• Excellent problem-solving and attention to detail
• Strong communication and interpersonal skills
• Eligible to obtain security clearance
• Experience with SQL, Oracle, or other databases is a plus

Responsabilités

• Develop, configure, and customize BMC Helix ITSM applications.
• Collaborate with cross-functional teams to gather requirements and design solutions.
• Perform regular system upgrades, patches, and maintenance.
• Troubleshoot and resolve technical issues in a timely manner.
• Ensure compliance with security policies and procedures.
• Document processes and provide training to end-users as needed

Connaissances

Dutch & English fluency

ITSM knowledge

Problem solving

Attention to detail

Communication skills

Outils

SQL

Oracle

Description du poste

Tiberone is seeking a skilled BMC Helix ITSM Consultant fluent in Dutch and English to join our IT team. You will design, develop, and maintain ITSM solutions, configuring and customizing BMC Helix ITSM while collaborating with cross-functional groups.

With at least five years of hands-on experience, you will perform upgrades, ensure security compliance, document processes, and train end-users. Excellent problem-solving, communication skills, and ITIL familiarity are required, along with