Bell/door Person

Rosewood Amsterdam; Amsterdam; On-site; EUR 14,000 - 28,000; Part time

Benefits offered by this job

Training & mentoring

Wardrobe provided

Exclusive benefits

Career growth

Job summary

Rosewood Amsterdam is seeking a courteous Bell/Doorperson to greet guests, assist with luggage, open doors, and ensure a seamless arrival and departure experience. This role offers 18–36 hours per week with flexible scheduling; you will coordinate transportation, provide local information, and work closely with Front Desk, Valet, and Concierge teams to elevate every guest encounter.

Join a luxury hospitality team that emphasizes training, professional appearance, and a welcoming presence at the

Qualifications

• Experience in hospitality, customer service, or similar preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to lift and carry luggage.
• Strong initiative and attention to detail.
• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet guests on arrival and departure with warmth.
• Assist with luggage handling, storage, and delivery to rooms.
• Open doors and maintain a welcoming lobby presence.
• Provide guests with information about hotel amenities and local attractions.
• Coordinate transportation requests (taxis, rideshares, valet).
• Maintain lobby and entrance area cleanliness and appearance.
• Collaborate with Front Desk, Valet, and Concierge teams to ensure guest satisfaction.
• Respond promptly to guest requests and anticipate needs.

Skills

Hospitality experience

Communication skills

Interpersonal skills

Professional appearance

Luggage handling

Initiative

Attention to detail

Flexible hours

Job description

The Bell/Doorperson is the first and last point of contact for our guests. This role is responsible for providing outstanding hospitality by greeting guests, assisting with luggage, opening doors, arranging transportation, and ensuring a seamless arrival and departure experience. This position will be for a minimum of 18 hours, and a maximum of 36 hours.

Key Responsibilities

• Warmly greet guests upon arrival and departure.
• Assist with luggage handling, storage, and delivery to guest rooms.
• Open doors and maintain a welcoming presence at the main entrance.
• Provide guests with information about hotel amenities, local attractions, and directions.
• Coordinate transportation services, including taxis, rideshares, and valet requests.
• Maintain the cleanliness and appearance of the lobby and entrance areas.
• Work closely with Front Desk, Valet, and Concierge teams to ensure guest satisfaction.
• Respond promptly to guest requests and anticipate their needs.

Qualifications

• Previous experience in hospitality, customer service, or a similar role preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to lift and carry luggage.
• Strong sense of initiative and attention to detail.
• Availability to work flexible hours, including weekends and holidays.

What We Offer

• A respectful, inclusive team culture
• Full training and mentoring in luxury hospitality standards
• Complimentary wardrobe and exclusive benefits tailored to your lifestyle.
• A chance to grow within a globally recognized hotel group

Join our team and become an essential part of creating lasting first impressions and exceptional guest experiences every day.

Together, We Make The Place.