Banquets & Events Manager — Luxury Hospitality

Hotelprofessionals - Waldorf Astoria Amsterdam; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement

Hilton GO programme discounts

50% F&B discount

Room-rate discounts worldwide

Job summary

Waldorf Astoria Amsterdam is seeking an Assistant Banqueting Manager to oversee all banquets and events, ensuring an exceptional guest and member experience in a luxury setting.

You will lead operational and administrative duties for Banquets/Events, drive guest satisfaction, manage costs, train staff, and collaborate with the G&C&E Supervisor to elevate range and quality while upholding health, safety and security standards.

Qualifications

• Degree in Hotel Management or equivalent
• Experience in luxury environment
• Proven ability to deliver guest service

Responsibilities

• Manage all Banquets/Events operationally and administratively
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of G&C&E in cooperation with the G&C&E Supervisor
• Contain costs, identifying any areas for action
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Comply with hotel security, fire regulations and all health and safety legislation

Skills

Hospitality knowledge

Communication skills

Leadership

GCE/Events management

Team player

Organisational skills

English language

Work permit Netherlands

Education

Hotel Management degree

Job description

Waldorf Astoria Amsterdam is seeking an Assistant Banqueting Manager to oversee all banquets and events, ensuring an exceptional guest and member experience in a luxury setting.

You will lead operational and administrative duties for Banquets/Events, drive guest satisfaction, manage costs, train staff, and collaborate with the G&C&E Supervisor to elevate range and quality while upholding health, safety and security standards.