assistant store manager amsterdam

extreme cashmere; Amsterdam; Presencial; EUR 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

25 days holiday

Staff discount

Descripción de la vacante

Extreme Cashmere BV in Amsterdam seeks an Assistant Store Manager to help run our Amsterdam store on the Utrechtsestraat. The role blends hands-on client care with leadership, reporting to the Store Manager and stepping in when she is away.

You’ll welcome clients, advise on knitwear, manage cash, train the team, and ensure the store aligns with our brand standards. A luxury retail background and English/Dutch fluency are essential.

Formación

• 10+ years of retail experience on the shop floor, preferably luxury or premium fashion, with time as a team lead, key holder or assistant manager.
• Warm, trustworthy people person with a professional demeanor.
• Patient, confident, knowledgeable and never pushy.

Responsabilidades

• Welcome and advise clients on shape, qualities and care; build client book and invite them to events.
• Open/close the store, handle cash and payments, maintain store appearance.
• Lead the team when the Store Manager is away; plan weekly rosters and train new sales associates.
• Keep the store in shape: manage deliveries, stock checks, transfers, and visual guidelines.

Conocimientos

Retail leadership

Team leadership

Customer service

Fluent English & Dutch

Stock management

Descripción del empleo

extreme cashmere builds an ongoing cashmere collection, a wardrobe that grows edition by edition without being tied to seasons or trends. these editions are for every body and everybody. we create long-lasting garments that surprise with shape, color and detail. luxury, for us, is the feeling of something done exactly right, essential and transformative in ways that are hard to explain and easy to feel.

the role

we are looking for an assistant store manager to help run our amsterdam store on the utrechtsestraat. our store is small and personal. most of our clients come back, and many know the team by name.

you will look after our clients as if they were guests in our home, working alongside the store manager and reporting directly to her. when she is not in, you run the store.

what you’ll do

welcome and advise

welcome clients, advise them on shape, qualities and care —and help them find the right piece. keep in touch with your regulars and build the client book. invite them to the store for new editions and evenings.

run the store

open and close the store, handle cash and payments and make sure the store looks great every morning. stand in for the store manager on her days off and during holidays.

lead the team

help the store manager plan the weekly roster, train new sales associates and coach the team on the floor. you are the first point of contact for the team when the store manager is away.

keep the store in shape

receive deliveries, check stock, run counts and handle transfers with our logistics team. keep the displays and the rails in line with our visual guidelines. tell us what sells and what clients ask for.

look after our care services, from washing and steaming to repairs, including for our partners.

help prepare and run events at the store with neighbors, hotels and friends of the brand.

who you are

• 10+ years in retail on the shop floor, ideally in luxury or premium fashion, with some time as a team lead, key holder or assistant manager
• a warm, trustworthy people person
• patient, confident, knowledgeable and never pushy
• organized and calm
• a natural leader
• fluent in english and dutch; any other language is a plus
• available to work weekends and the occasional evening
• a feel for knitwear and natural fibers is a plus

what we offer

• a key role in a small store
• a direct line to the store manager
• a beautiful product with a strong brand identity and loyal clients
• a collaborative, international team in amsterdam
• a competitive salary, 25 days of holiday and a staff discount on our editions