Applied AI Field Solutions Engineer

Vacant; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking an AI-native software engineer to deliver production-ready LLM-enabled applications. You will own the full stack—from APIs and data orchestration to front-end components—while collaborating closely with customers in live environments to adapt, deploy, and iterate solutions.

You will codify reusable assets, influence platform tooling, and ship in agile sprints, traveling up to 30% as needed to embed with customer teams.

Qualifications

• 10+ years in software engineering, with customer-facing or embedded roles.
• Proven ability to design AI-native production software.
• Strong backend/frontend API experience and cloud deployment skills.

Responsibilities

• Build production-ready LLM-enabled applications spanning backend, data orchestration, and UI.
• Partner with customers in live environments to deploy and iterate solutions.
• Develop reusable assets: libraries, prompts, scaffolds, and SDKs.
• Share feedback to influence platform and product direction.
• Deliver end-to-end, sprint-based software in agile teams.

Skills

Software engineering

AI integration

System architecture

Backend development

Frontend development

DevOps fluency

Cloud platforms

Field readiness

Education

Bachelor’s or higher in CS/Engineering

Tools

LangChain

Semantic Kernel

REST/GraphQL

Vector DBs

AWS/Azure/GCP

Job description

ServiceNow is seeking an AI-native software engineer to deliver production-ready LLM-enabled applications. You will own the full stack—from APIs and data orchestration to front-end components—while collaborating closely with customers in live environments to adapt, deploy, and iterate solutions.

You will codify reusable assets, influence platform tooling, and ship in agile sprints, traveling up to 30% as needed to embed with customer teams.