Senior Field AI Deployment Engineer (LLM/Apps)

ServiceNow

Amsterdam

On-site

EUR 120,000 - 180,000

Full time

5 days ago
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Job summary

ServiceNow is seeking a Senior Forward Deployed Software Engineer (FDSE) to own backend services, LLM pipelines, and front-end integrations in customer environments. You will work in agile sprints with customers to design and deliver solution-ready builds that scale across industries.

You are a systems-minded, AI-native engineer who ships real software, collaborates with platform and product teams, and travels up to 30% to embed onsite where it matters.

Qualifications

  • 10+ years of software engineering
  • 2+ years in customer-facing or embedded roles
  • Experience designing AI-native software in production
  • Backend: Python/Node.js/Java; Frontend: React/Angular
  • LLM tooling familiarity: LangChain, vector search, prompts
  • Strong debugging, latency tuning, and observability skills
  • Experience deploying in cloud with CI/CD and containers

Responsibilities

  • Build solution-ready LLM-enabled applications spanning backend, data orchestration, and frontend UI
  • Collaborate with customers in the field to deploy and iterate in live environments
  • Codify reusable assets—libraries, prompts, scaffolds—to accelerate future engagements
  • Influence platform by sharing field-tested insights with product and engineering teams

Skills

Backend systems
Frontend UI
APIs REST/GraphQL
AI-native software
Distributed systems
Product mindset
Code quality & testing
CTO-level thinking

Tools

LangChain
Semantic Kernel
Vector databases
AWS/GCP/Azure
CI/CD
Containerization

Job description

ServiceNow is seeking a Senior Forward Deployed Software Engineer (FDSE) to own backend services, LLM pipelines, and front-end integrations in customer environments. You will work in agile sprints with customers to design and deliver solution-ready builds that scale across industries.

You are a systems-minded, AI-native engineer who ships real software, collaborates with platform and product teams, and travels up to 30% to embed onsite where it matters.

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