Senior Field AI Deployment Engineer (LLM/Apps)

ServiceNow; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking a Senior Forward Deployed Software Engineer (FDSE) to own backend services, LLM pipelines, and front-end integrations in customer environments. You will work in agile sprints with customers to design and deliver solution-ready builds that scale across industries.

You are a systems-minded, AI-native engineer who ships real software, collaborates with platform and product teams, and travels up to 30% to embed onsite where it matters.

Qualifications

• 10+ years of software engineering
• 2+ years in customer-facing or embedded roles
• Experience designing AI-native software in production
• Backend: Python/Node.js/Java; Frontend: React/Angular
• LLM tooling familiarity: LangChain, vector search, prompts
• Strong debugging, latency tuning, and observability skills
• Experience deploying in cloud with CI/CD and containers

Responsibilities

• Build solution-ready LLM-enabled applications spanning backend, data orchestration, and frontend UI
• Collaborate with customers in the field to deploy and iterate in live environments
• Codify reusable assets—libraries, prompts, scaffolds—to accelerate future engagements
• Influence platform by sharing field-tested insights with product and engineering teams

Skills

Backend systems

Frontend UI

APIs REST/GraphQL

AI-native software

Distributed systems

Product mindset

Code quality & testing

CTO-level thinking

Tools

LangChain

Semantic Kernel

Vector databases

AWS/GCP/Azure

CI/CD

Containerization

Job description

ServiceNow is seeking a Senior Forward Deployed Software Engineer (FDSE) to own backend services, LLM pipelines, and front-end integrations in customer environments. You will work in agile sprints with customers to design and deliver solution-ready builds that scale across industries.

You are a systems-minded, AI-native engineer who ships real software, collaborates with platform and product teams, and travels up to 30% to embed onsite where it matters.